Forum Replies Created

Viewing 30 posts - 23,731 through 23,760 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 18:05

    Hello,

    There might be some connection problems at your provider and not all files were uploaded.
    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 18:02

    Hello,

    We used class “bordered” in the row settings:
    http://imgur.com/FDxuU1T

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 18:00

    Hello,

    Please view carefully how the code is written on our demo page:
    https://www.8theme.com/demo/royal/?page_id=440

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 17:54

    Hello,

    We’re glad you’ve fixed the problem.
    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 17:40

    Hello,

    1. I’ve edited Permalinks settings. Please check the categories links now and clear browser cache before.
    2. You need translate the text “ΕΠΙΛΕΞΤΕ” in .po files as you translated the whole theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 16:57

    Hello,

    Please update the theme to the latest 2.5 version.
    Don’t forget to create a back up of the files and database before update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 16:53

    Hello,

    Could you please clarify what you want to achieve?
    As I see products from Bibs category are shown as related products.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 16:33

    Hello,

    As I see you have 22 testimonials in English but no testimonials for French language. That is the reason why they aren’t shown on the French version of the site.
    Add them to French language in wp-admin > Testimonials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 16:25

    Hello,

    Please provide us with wp-admin panel credentials in Private Content and specify what footer block you want to use for home page.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 16:21

    Hello,

    You need edit archive-product.php in wp-content/themes/royal/woocommerce directory.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 13:48

    Hello,

    Please provide us also with the link where sale products are displayed to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 13:44

    Hello,

    Not all files were uploaded during update.
    I’ve uploaded missed files and now the site is working.

    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 13:39

    Hello,

    Please ask your host to increase the values for post_max_size, upload_max_filesize and memory_limit functions. Also check if allow_url_fopen function is enabled. If it’s not, ask your host to enabled it for your site.
    After that try to install demo content again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 12:47

    Hello,

    Thank you for your review. We really appreciate it.
    We’ll look into the second topic of yours and notify you as soon as possible.

    Thank you for your patience.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 12:45

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 12:44

    Hello,

    Please provide us with wp-admin panel credentials in Private Content and a page link where Sale products are shown.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 12:42

    Hello,

    You can buy this plugin for chat: http://codecanyon.net/item/wordpress-live-chat-plugin/3952877
    To make a page wider you can only change the container width in custom.css file, add this code:

    .containerInner {
        width: 1200px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 12:22

    Hello,

    Sorry, but the directory is still empty.
    When creating FTP account for us select the directory where your site is located (for example, public_html) and don’t create a new directory with the name of user “access” (now we’re connecting to this directory, for example, public_html/access).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 12:19

    Hello,

    When posting a message in private content you need also write some text in public post to avoid errors. So please provide us with FTP and wp-admin panel credentials in private content to check the issue with Legenda theme.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 12:11

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 12:10

    Hello @movileanu,

    This is related to your server configuration. Ask your host if your domain has DKIM and SPF records in DNS zone.
    Sorry, but this is not theme issue.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 12:08

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 12:07

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 12:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 10:38

    Hello,

    Thank you for the suggestion. We’ll take it into our account and try to resolve it in future updates.
    We appreciate your attention.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 10:26

    Hello,

    The reason is you selected Slider type of display.
    I’ve changed it to Grid and the products are shown fine now. Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 10:14

    Hello,

    You’re talking about theme version, which now is 2.5. Please update the theme and create a back up of your files and database before update.
    Is your Revolution plugin of 4.6.5 version?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 10:12

    Hello,

    The FTP account is empty.
    Please give us permissions to view the files of your site.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 10:07

    Hello @ziloub,

    The problem may be caused because of your browser.
    Does this issue persist in other browsers?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    December 18, 2014 at 09:58

    Hello @ziloub,

    Please also create a ticket at http://support.8theme.com/ and our specialists will investigate this issue.

    Thank you.
    Regards,
    Eva Kemp.

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Viewing 30 posts - 23,731 through 23,760 (of 31,382 total)
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