Hello,
There might be some connection problems at your provider and not all files were uploaded.
You’re welcome.
Regards,
Eva Kemp.
Hello,
There might be some connection problems at your provider and not all files were uploaded.
You’re welcome.
Regards,
Eva Kemp.
Hello,
We used class “bordered” in the row settings:
http://imgur.com/FDxuU1T
Thank you.
Regards,
Eva Kemp.
Hello,
Please view carefully how the code is written on our demo page:
https://www.8theme.com/demo/royal/?page_id=440

Thank you.
Regards,
Eva Kemp.
Hello,
We’re glad you’ve fixed the problem.
Have a nice day.
Regards,
Eva Kemp.
Hello,
1. I’ve edited Permalinks settings. Please check the categories links now and clear browser cache before.
2. You need translate the text “ΕΠΙΛΕΞΤΕ” in .po files as you translated the whole theme.
Regards,
Eva Kemp.
Hello,
Please update the theme to the latest 2.5 version.
Don’t forget to create a back up of the files and database before update!
Thank you.
Regards,
Eva Kemp.
Hello,
Could you please clarify what you want to achieve?
As I see products from Bibs category are shown as related products.
Thank you.
Regards,
Eva Kemp.
Hello,
As I see you have 22 testimonials in English but no testimonials for French language. That is the reason why they aren’t shown on the French version of the site.
Add them to French language in wp-admin > Testimonials.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content and specify what footer block you want to use for home page.
Thank you.
Regards,
Eva Kemp.
Hello,
You need edit archive-product.php in wp-content/themes/royal/woocommerce directory.
Regards,
Eva Kemp.
Hello,
Please provide us also with the link where sale products are displayed to check the issue.
Thank you.
Regards,
Eva Kemp.
Hello,
Not all files were uploaded during update.
I’ve uploaded missed files and now the site is working.
Please check.
Thank you.
Regards,
Eva Kemp.
Hello,
Please ask your host to increase the values for post_max_size, upload_max_filesize and memory_limit functions. Also check if allow_url_fopen function is enabled. If it’s not, ask your host to enabled it for your site.
After that try to install demo content again.
Thank you.
Regards,
Eva Kemp.
Hello,
Thank you for your review. We really appreciate it.
We’ll look into the second topic of yours and notify you as soon as possible.
Thank you for your patience.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content and a page link where Sale products are shown.
Thank you.
Regards,
Eva Kemp.
Hello,
You can buy this plugin for chat: http://codecanyon.net/item/wordpress-live-chat-plugin/3952877
To make a page wider you can only change the container width in custom.css file, add this code:
.containerInner {
width: 1200px !important;
}
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but the directory is still empty.
When creating FTP account for us select the directory where your site is located (for example, public_html) and don’t create a new directory with the name of user “access” (now we’re connecting to this directory, for example, public_html/access).
Thank you.
Regards,
Eva Kemp.
Hello,
When posting a message in private content you need also write some text in public post to avoid errors. So please provide us with FTP and wp-admin panel credentials in private content to check the issue with Legenda theme.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello @movileanu,
This is related to your server configuration. Ask your host if your domain has DKIM and SPF records in DNS zone.
Sorry, but this is not theme issue.
Thank you for understanding.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Thank you for the suggestion. We’ll take it into our account and try to resolve it in future updates.
We appreciate your attention.
Thank you.
Regards,
Eva Kemp.
Hello,
The reason is you selected Slider type of display.
I’ve changed it to Grid and the products are shown fine now. Please check.
Regards,
Eva Kemp.
Hello,
You’re talking about theme version, which now is 2.5. Please update the theme and create a back up of your files and database before update.
Is your Revolution plugin of 4.6.5 version?
Regards,
Eva Kemp.
Hello,
The FTP account is empty.
Please give us permissions to view the files of your site.
Thank you.
Regards,
Eva Kemp.
Hello @ziloub,
The problem may be caused because of your browser.
Does this issue persist in other browsers?
Thank you.
Regards,
Eva Kemp.
Hello @ziloub,
Please also create a ticket at http://support.8theme.com/ and our specialists will investigate this issue.
Thank you.
Regards,
Eva Kemp.