Forum Replies Created

Viewing 30 posts - 23,161 through 23,190 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    January 6, 2015 at 10:51

    Hello,

    Sorry but your issue is a bit unclear. The original image dimensions are 1 808px × 1 808px and on the Shop page it’s scaled to 200px × 200px.
    As you can see from the screenshot in the previous post the images are shown resized and not of their full size.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 6, 2015 at 10:35

    Hello,

    Thank you.

    Have a good day too!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 6, 2015 at 10:34

    Hello,

    I’ve imported Demo Slider to Revolution Slider where you can see how buttons can be added to a slider.
    Your slider height was 350px, I’ve increased it to 400. Please check it now.
    I’ve added this code to custom.css to decrease the space between banners and prefooter:

    .page-template-frontpage-php .banner {
        margin-bottom: -30px;
    }

    Please read our documentation how to set Tweeter feed:
    https://www.8theme.com/demo/docs/blanco/index.html#!/widgets > Footer Twitter Area

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 6, 2015 at 10:22

    Hello @ayatango,

    I’ve updated Visual Composer and Revolution Slider plugins.
    Now the site is working fine.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 6, 2015 at 10:04

    Hello,

    Unfortunately there is no such possibility. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 6, 2015 at 09:57

    Hello,

    Ok, let us know if problem persists after update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 6, 2015 at 09:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 6, 2015 at 09:53

    Hello,

    If you check default file default.po in wp-content/themes/royal/languages directory you’ll see “Sign In” text is present there, but in your file nl_NL.po it’s missed. So please follow our instruction carefully to translate the theme correctly:
    https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 6, 2015 at 09:48

    Hello,

    I’ve created missing grids for you.
    The grid with title “Grid 1-073754” is for Street Photo. You just need upload your own images to the grid.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 6, 2015 at 09:22

    Hello,

    Sorry, but there is no feature to change it.

    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 6, 2015 at 09:15

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 6, 2015 at 09:14

    Hello,

    Sorry but your request is a bit unclear.
    Could you please clarify what exactly you want to achieve?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 6, 2015 at 09:12

    Hello @Michal, @nygardenworld,

    We’ve sent the plugins to you.

    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 23:42

    Hello,

    Such variants as Marriage, Street Photo were not included in theme import, due to using essential grid visual composer element, which should be imported separately.
    I’ll explain you how to create such pages and you’ll be able to create them in no time.
    How to create Street Photo variant:
    1. Go to Theme Options > Header > select 14 (or 13) type of header
    2. Import Essential Grid as described in our documentation https://www.8theme.com/demo/docs/royal/index.html#!/essential_grid
    3. Go to Pages > Add new. Use visual Composer and add Essential Grid element. Select the appropriate grid. All Page Layout settings (Sidebar, footer, heading) should be disabled. Save page and set it as Front page in Settings > Reading.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 23:40

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 20:07

    Hello,

    I’ve added margin-bottom value in revolution slider settings > Position section > Margin Bottom field.
    Do you wish to add links for “Shop now” buttons on banners or create buttons on a slider?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 20:02

    Hello,

    You’re welcome.

    Have a nice day too!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 20:01

    Hello,

    The credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 19:58

    Hello,

    We’ve sent the plugins to your email address.
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 19:55

    Hello,

    I’ve added the following code into custom.css file:

    .fixed-header-area .header-logo img {
    width: 150px;
    }

    Please check logo now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 19:47

    Hello @oskardani,

    The plugins are sent.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 19:45

    Hello @alexm66,

    We’re glad you’ve solved your issue.
    If there are any questions, feel free to contact us.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 19:44

    Hello,

    Could you please clarify with more details what you’re trying to do and what result you want to achieve. Provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 19:42

    Hello,

    You moved “Engineer” page to Trash. I’ve restored it and selected it as a home page in Settings > Reading. Now the page is working fine. Please check and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 19:39

    Hello,

    To make Blog page show your posts you need select it in wp-admin panel > Settings > Reading > Front page displays and select “BLOG” for “Posts page:”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 19:34

    Hello,

    What theme version are you using?
    Sorry, but it’s difficult to help you without seeing a site and wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 19:32

    Hello,

    To change banner go to Theme Options > Shop > Product Page Banner.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 19:30

    Hello,

    The plugins have been sent.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 19:23

    Hello,

    You don’t need to add it any time when you update the theme.
    Add this code in custom.css file to remove products page title:

    h1.entry-title {
        display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 5, 2015 at 19:16

    Hello,

    Please try to disable your 3rd-party plugins and check again.
    Don’t forget to clear browser cache before checking.

    If there are still problems please provide us with wp-admin panel credentials in Private Content.

    Thank you.

    Regards,
    Eva Kemp.

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    Viewing 23,190 results - 23,161 through 23,190 (of 31,382 total)
Viewing 30 posts - 23,161 through 23,190 (of 31,382 total)
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