Page 771 – 8theme.com

Forum Replies Created

Viewing 30 posts - 23,101 through 23,130 (of 31,382 total)

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Eva Kemp

Participant

January 8, 2015 at 09:18

Hello,

Please read the instruction how to create child theme correctly:
http://codex.wordpress.org/Child_Themes

Thank you.
Regards,
Eva Kemp.

#32344 Copied In reply to: Issue creating child theme/updating custom css

Eva Kemp

Participant

January 8, 2015 at 09:15

Hello,

We can update Visual Composer for you.
Please confirm if you agree.

Thank you.
Regards,
Eva Kemp.

#32343 Copied In reply to: I really need help with revo slider

Eva Kemp

Participant

January 8, 2015 at 09:10

Hello,

Sorry, but we don’t see any problems with the page.
Could you please show a screenshot?

Thank you.
Regards,
Eva Kemp.

#32340 Copied In reply to: Playing video breaks page

Eva Kemp

Participant

January 8, 2015 at 09:09

Hello,

Could you please clarify how your page should look like?
Thank you.

Regards,
Eva Kemp.

#32339 Copied In reply to: After update CSS Change

Eva Kemp

Participant

January 7, 2015 at 17:21

Hello,

I’ve updated the plugins for you via FTP, but couldn’t access wp-admin panel with the previous credentials.
Please check if the problem persists after update.

Thank you.
Regards,
Eva Kemp.

#32313 Copied In reply to: Problem with Visual Composer

Eva Kemp

Participant

January 7, 2015 at 16:29

Hello,

You’re welcome.

Regards,
Eva Kemp.

#32308 Copied In reply to: Some terms are not being translated. Royal Theme

Eva Kemp

Participant

January 7, 2015 at 16:22

Hello,

Please provide us with wp-admin panel credentials in Private Content to check the issue.

Thank you.
Regards,
Eva Kemp.

#32305 Copied In reply to: One page navigation in demo retro pub

Eva Kemp

Participant

January 7, 2015 at 14:03

Hello,

The link you provided previously doesn’t work. Where can we see the error?

Thank you.
Regards,
Eva Kemp.

#32291 Copied In reply to: Page not found issues

Eva Kemp

Participant

January 7, 2015 at 13:57

Hello,

1. Do you mean you want to change text “Out of Stock”?
2. To remove share icons go to Theme Options > Single Product Page and set “Show share buttons” to “Off”.
3. Unfortunately there is no such feature. You can only disable Wishlist in Woocommerce > Settings > Wishlist tab.

Thank you.
Regards,
Eva Kemp.

#32290 Copied In reply to: Royal Customize help for products.

Eva Kemp

Participant

January 7, 2015 at 12:51

Hello,

I’ve changed Twitter link in wp-content/themes/royal/framework/shortcodes.php. You can check the file for changes and do the same for other links (find section “! Share This Product” in the file).

Thank you.
Regards,
Eva Kemp.

#32286 Copied In reply to: Social Media Follow

Eva Kemp

Participant

January 7, 2015 at 01:05

Hello,

Sorry but it can’t be removed from products links. You can modify them in wp-admin panel > Settings > Permalinks. There are Woocommerce settings for products links.
Please check.

Regards,
Eva Kemp.

#32245 Copied In reply to: Mysite Problem

Eva Kemp

Participant

January 7, 2015 at 00:59

Hello,

The theme archive has been sent.
Please check your mail.

Thank you.
Regards,
Eva Kemp.

#32242 Copied In reply to: Page not found issues

Eva Kemp

Participant

January 7, 2015 at 00:16

Hello,

Sorry but the password for bluehost account is incorrect.
Please check it.

Thank you.
Regards,
Eva Kemp.

#32234 Copied In reply to: Social Media Follow

Eva Kemp

Participant

January 7, 2015 at 00:09

Hello,

You’re welcome.
Typography section is mostly used for titles modifications.

Thank you.
Regards,
Eva Kemp.

#32232 Copied In reply to: Font Colour Amendment

Eva Kemp

Participant

January 6, 2015 at 23:52

Hello,

Please provide us with FTP credentials. What plugin do you you need to update?

Regards,
Eva Kemp.

#32231 Copied In reply to: Plugin updates not allowed

Eva Kemp

Participant

January 6, 2015 at 23:50

Hello @DZHAVAELCOUTURE,

I’ve updated Visual Composer and Revolution Slider plugins. Please check your site now.

Thank you.
Regards,
Eva Kemp.

#32230 Copied In reply to: error after upgrade theme

Eva Kemp

Participant

January 6, 2015 at 23:48

Hello,

I’ve just changed status from “Draft” to “Published” for the post “Womens Rugby Shirt” via quick edit link.
Try to check it in other browser.

Thank you.
Regards,
Eva Kemp.

#32229 Copied In reply to: Can't Amend Product Details

Eva Kemp

Participant

January 6, 2015 at 23:42

Hello,

As I see you’re using old theme version. Please update it to 1.5.2.
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”).

Thank you.
Regards,
Eva Kemp.

#32226 Copied In reply to: Page not found issues

Eva Kemp

Participant

January 6, 2015 at 23:38

Hello,

We’re glad you have found the reason of the problem and the solution for it.

Regards,
Eva Kemp.

#32225 Copied In reply to: Make sure all image sizes on products and productsliders are the same

Eva Kemp

Participant

January 6, 2015 at 22:33

Hello,

I’ve reupdated the theme and the imported page is working now: http://americanclasschrome.com/home-page-3/

Please check.

Thank you.
Regards,
Eva Kemp.

#32219 Copied In reply to: Homepage

Eva Kemp

Participant

January 6, 2015 at 22:03

Hello,

The plugin has been sent.
Please check your email address.

Thank you.
Regards,
Eva Kemp.

#32217 Copied In reply to: Visual composer update message

Eva Kemp

Participant

January 6, 2015 at 21:44

Hello,

Please provide us with wp-admin panel credentials in Private Content to check the issue.

Thank you.
Regards,
Eva Kemp.

#32216 Copied In reply to: issue payment screen (forms)

Eva Kemp

Participant

January 6, 2015 at 21:31

Hello,

You provided us with an empty FTP account.
Please give us access to the site files.

Thank you.
Regards,
Eva Kemp.

#32212 Copied In reply to: Homepage

Eva Kemp

Participant

January 6, 2015 at 21:17

Hello,

Thank you for congratulations.
Happy New Year!

Do you wish to change this banner?

Thank you.
Regards,
Eva Kemp.

#32208 Copied In reply to: Video full width not working and pause button showing

Eva Kemp

Participant

January 6, 2015 at 21:10

Hello,

Please provide us with wp-admin panel and FTP credentials for the correct site.

Thank you.
Regards,
Eva Kemp.

#32207 Copied In reply to: MAJOR site issues – order errors, duplicate orders

Eva Kemp

Participant

January 6, 2015 at 21:09

Hello,

We can update the plugin for you or send the plugin archive to your email address (if you provide us with it). The plugin folder is named “js_composer” in wp-content/plugins directory.

Thank you.
Regards,
Eva Kemp.

#32206 Copied In reply to: Visual composer update message

Eva Kemp

Participant

January 6, 2015 at 20:57

Hello @DZHAVAELCOUTURE,

What is the link to your wp-admin panel?
Also please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#32205 Copied In reply to: error after upgrade theme

Eva Kemp

Participant

January 6, 2015 at 20:50

Hello,

Concerning this question you need contact Woocommerce support team as this is their configuration.

Thank you.
Regards,
Eva Kemp.

#32201 Copied In reply to: WooCommerce Order Notification Email

Eva Kemp

Participant

January 6, 2015 at 20:48

Hello,

To add links to social media icons you need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product” and edit the links there).

Thank you.
Regards,
Eva Kemp.

#32199 Copied In reply to: Social Media & E-mail Icon Links Amendments

Eva Kemp

Participant

January 6, 2015 at 20:41

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#32194 Copied In reply to: Can't Use Promo Pop Up
← 1 2 3 … 770 771 772 … 1,045 1,046 1,047 →

Viewing 23,130 results - 23,101 through 23,130 (of 31,382 total)

Viewing 30 posts - 23,101 through 23,130 (of 31,382 total)

← 1 2 3 … 770 771 772 … 1,045 1,046 1,047 →

Forum Replies Created

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