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Topic: Page not found issues

Tagged: Page Not Found, portfolio categories

CJMillar82

Participant

December 31, 2014 3:29 am

Fatal error: Call to undefined function woocommerce_get_template() in /home/webx/public_html/equiflexsleeve/wp-content/themes/royal/taxonomy-portfolio_category.php on line 5

Need help fixing this please! I need to be able to link directly to the different portfolio category pages.
I also need to change the breadcrumbs from saying “projects” to success stories, or something similar. How/where do I do this?

Thank you!

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Stan Russell

Participant

December 31, 2014 8:20 am

Hello,

please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

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CJMillar82

Participant

January 2, 2015 4:39 pm

Here is the login info

Content is visible for topic creator and
support staff only.

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Eva Kemp

Support staff

January 2, 2015 4:46 pm

Hello,

Please provide us also with a page link where that error is shown.

Thank you.
Regards,
Eva Kemp.

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CJMillar82

Participant

January 6, 2015 8:45 pm

http://equiflexsleeve.horseflydigital.com/projects_cat/endurance/

Fatal error: Call to undefined function woocommerce_get_template() in /home/webx/public_html/equiflexsleeve/wp-content/themes/royal/taxonomy-portfolio_category.php on line 5

I also need to change the breadcrumbs from saying “projects” to success stories, or something similar. How/where do I do this?

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Eva Kemp

Support staff

January 6, 2015 11:42 pm

Hello,

As I see you’re using old theme version. Please update it to 1.5.2.
http://8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”).

Thank you.
Regards,
Eva Kemp.

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CJMillar82

Participant

January 7, 2015 12:12 am

Can you please email me the update?

cj@horseflygroup.com

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Eva Kemp

Support staff

January 7, 2015 12:59 am

Hello,

The theme archive has been sent.
Please check your mail.

Thank you.
Regards,
Eva Kemp.

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CJMillar82

Participant

January 7, 2015 5:05 am

I updated the theme and we still get this error: Fatal error: Call to undefined function woocommerce_get_template() in /home/webx/public_html/equiflexsleeve/wp-content/themes/royal/taxonomy-portfolio_category.php on line 5

PLEASE HELP

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Eva Kemp

Support staff

January 7, 2015 2:03 pm

Hello,

The link you provided previously doesn’t work. Where can we see the error?

Thank you.
Regards,
Eva Kemp.

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CJMillar82

Participant

January 7, 2015 3:47 pm

http://equiflexsleeve.horseflydigital.com/projects_cat/endurance/

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Eva Kemp

Support staff

January 8, 2015 11:39 am

Hello,

There is no such page. It gives “404 error”. Where do you see “Fatal error” message?

Regards,
Eva Kemp.

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CJMillar82

Participant

January 8, 2015 7:22 pm

Yes and there should be a page for that – when you go to portfolio > categories you can view the category page (there is a URL for it).

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Eva Kemp

Support staff

January 8, 2015 8:34 pm

Hello,

Your domain http://equiflexsleeve.horseflydigital.com is redirecting to other link and it is http://equiflexsleeve.com/projects_cat/endurance/
Please provide us with FTP credentials to this site.

Thank you.
Regards,
Eva Kemp.

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CJMillar82

Participant

January 8, 2015 9:36 pm

Yes because the site is live now. All credentials are the same.

Content is visible for topic creator and
support staff only.

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Olga Barlow

Support staff

January 27, 2015 3:30 pm

Hello,

We have fixed the issue with portfolio category and also changed the breadcrumbs from “projects” to “success stories” (keep file royal/framework/portfolio.php in safe).

Regards,
Olga Barlow

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CJMillar82

Participant

January 30, 2015 9:36 pm

Thank you!

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CJMillar82

Participant

January 30, 2015 9:41 pm

Question – where do I go to capitalize the “S” in stories in the breadcrumbs, and where do you need me to save that file? Or how do we save it?

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Olga Barlow

Support staff

January 31, 2015 8:49 am

Hello,

You need to edit your portfolio page title to change breadcrumbs.
When you decide to update theme, you need save that file on your local machine or in any other place first. Then update theme and after update replace updated file by file that was saved.

Regards,
Olga Barlow

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