Forum Replies Created

Viewing 30 posts - 1,891 through 1,920 (of 31,382 total)
1 2 3 … 63 64 65 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2016 at 15:23

    Hello,

    The reason is you selected “Solid Colored” option for your slide https://www.dropbox.com/s/zk7phckk0odhmy0/Selection_003.bmp?dl=0 , try to use Main/Background Image and upload your background picture instead of using it as a layer.

    Regards,
    Eva Kemp.

    #140611 Copied In reply to: mobile version – huge vertical space + menu problem
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2016 at 13:30

    Hello,

    The reason is you’re using special symbol in the image name Βαράκι-Kettlebell-25-kg-3.jpg – ά. Rename the picture with latin character and reupload featured image.

    Regards,
    Eva Kemp.

    #140601 Copied In reply to: featured images not showing in post slider
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2016 at 12:16

    Hello,

    You were replied in the other topic. Please check it.

    Regards,
    Eva Kemp.

    #140592 Copied In reply to: Add cart products not work. The products dissapear from cart.
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2016 at 12:13

    Hello,

    There is no option to move it to mobile menu. Sorry.
    You can make it smaller using this code in Custom CSS for mobile:

    .header-type-7 .header .tbs span {
   padding: 0px 0px;
}

    Also try to use this code:

    .tbs.blog-description {
    display: table !important;
    margin-left: 30%;
    margin-bottom: 30px;
}

    Regards,
    Eva Kemp.

    #140589 Copied In reply to: Removing the Talk Icon in the Sharing Box
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2016 at 11:00

    Hello @MinnaN,

    Sorry for a delay.
    We have updated translation files. Please check your site now.

    Regards,
    Eva Kemp.

    #140579 Copied In reply to: Translating Legenda
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2016 at 09:23

    Hello,

    I’ve reuploaded Ultimate VC Addons plugin. Please check Contact page now.

    Regards,
    Eva Kemp.

    #140568 Copied In reply to: issue with rev slider update
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2016 at 09:15

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #140566 Copied In reply to: Related posts …
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2016 at 09:13

    Hello,

    I’ve reuploaded content-grid.php file. Now Blog is working. Please check.
    Also I’ve checked VC editor on home page and it’s working. Clear browser cache and check again.

    Regards,
    Eva Kemp.

    #140564 Copied In reply to: Share Buttons Image
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2016 at 08:39

    Hello,

    In this case you need edit the file wp-content/themes/royal/framework/theme-functions.php and comment or remove the line 2909 if($excerpt) the_excerpt();

    Regards,
    Eva Kemp.

    #140557 Copied In reply to: Related posts …
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2016 at 07:42

    Hello,

    Go to Theme Options > Blog Layout > Excerpt length(words) and add the words number of your post excerpt.

    Regards,
    Eva Kemp.

    #140545 Copied In reply to: Related posts …
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2016 at 07:38

    Hello,

    Add this code in Custom CSS for mobile:

    .tbs.blog-description {
    display: table-cell !important;
}

    Regards,
    Eva Kemp.

    #140544 Copied In reply to: Removing the Talk Icon in the Sharing Box
    Avatar: Eva
    Eva Kemp
    Participant
    September 23, 2016 at 07:28

    Hello,

    There is additional authorization form on your site. Please provide login data for it.

    Regards,
    Eva Kemp.

    #140543 Copied In reply to: Problem
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 18:19

    Hello,

    We can’t connect via FTP, there are errors:
    Error: Connection timed out
    Error: Could not connect to server

    Please check the credentials.

    Regards,
    Eva Kemp.

    #140509 Copied In reply to: Close first tab on single product page in WooPress theme
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 18:11

    Hello,

    You need use Timeline element in Visual Composer editor:
    https://www.dropbox.com/s/c14fau9o1d20df2/Selection_001.bmp?dl=0

    Regards,
    Eva Kemp.

    #140508 Copied In reply to: How to install the addon TIMELINE?
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 18:01

    Hello,

    Please update Visual Composer and Ultimate VC Addons plugins to the latest versions.
    Download the archives here https://www.8theme.com/download-plugins/ and upload the extracted folders via FTP.

    Regards,
    Eva Kemp.

    #140507 Copied In reply to: Share Buttons Image
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 17:55

    Hello,

    Please specify how you want your menu to look like.

    Regards,
    Eva Kemp.

    #140506 Copied In reply to: Mega Menu install
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 16:10

    Hello,

    The problem is related to your “2017” slider. When I select another one the page is loading fine, so you need to check the slider you created.

    Regards,
    Eva Kemp.

    #140489 Copied In reply to: issue with rev slider update
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 15:21

    Hello,

    You need edit the file wp-content/themes/woopress/woocommerce/archive-product.php and move the code <?php do_action( 'woocommerce_archive_description' ); ?> in line 43 to line 106.

    Regards,
    Eva Kemp.

    #140481 Copied In reply to: description category
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 15:13

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #140472 Copied In reply to: category thumbnails
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 15:11

    Hello,

    If you want to show page title too you need put wp_title( '|', true, 'right' ); back in header.php.

    Regards,
    Eva Kemp.

    #140471 Copied In reply to: title-tag without space between template and automatically added page name
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 14:22

    Hello,

    The error has been fixed as well as featured image for social icons. Now you need wait till the cache is cleared for G+, you can check other icons (facebook, pinterest) where your image is already shown.

    Regards,
    Eva Kemp.

    #140462 Copied In reply to: Share Buttons Image
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 13:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #140458 Copied In reply to: Problems with new customer login
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 13:01

    Hello,

    To get other message output requires additional customization which is beyond our basic support scope. You can order customization service via this form https://www.8theme.com/customization-services/

    Regards,
    Eva Kemp.

    #140455 Copied In reply to: Problems with new customer login
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 11:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #140448 Copied In reply to: Short code error for checklist
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 11:38

    Hello,

    This is just a notice, you can ignore it. Besides it’s related to WordPress, not to the theme.
    You can keep updating the plugins.

    Regards,
    Eva Kemp.

    #140447 Copied In reply to: Langage/filters & others questions
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 10:25

    Hello,

    Yes, there is one message.
    You can change it to something general.

    Regards,
    Eva Kemp.

    #140432 Copied In reply to: Problems with new customer login
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 10:22

    Hello @chirag,

    Please refer to Woocommerce documentation how to create custom tabs https://docs.woocommerce.com/document/editing-product-data-tabs/
    Also there is custom tab option in a product editor at the bottom of the page.

    Regards,
    Eva Kemp.

    #140431 Copied In reply to: Product extra content
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 10:17

    Hello,

    We didn’t test this plugin. You can check it yourself. Also I noticed other clients used it with Classico theme.

    Regards,
    Eva Kemp.

    #140429 Copied In reply to: Compatibility with a plugin
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 07:00

    Hello,

    Yes, please, enable our form again to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    #140409 Copied In reply to: Problems with new customer login
    Avatar: Eva
    Eva Kemp
    Participant
    September 22, 2016 at 06:25

    Hello,

    Could you please upload your site to any web host? We’ll create a single project for you.
    We used shortcode [share] for social icons.

    Regards,
    Eva Kemp.

    #140407 Copied In reply to: Creative Theme – How to make Projects?
  • 1 2 3 … 63 64 65 … 1,045 1,046 1,047
    Viewing 1,920 results - 1,891 through 1,920 (of 31,382 total)
Viewing 30 posts - 1,891 through 1,920 (of 31,382 total)
1 2 3 … 63 64 65 … 1,045 1,046 1,047

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