Share Buttons Image - by akelclark3 - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Eva Kemp

  • Avatar: akelclark3
    akelclark3
    Participant
    September 21, 2016 at 15:25

    Do you know where the image that shows up after clicking one of the buttons from [share] comes from? For instance, when I click the g+ button on the home page it takes me so I can share but there is a generic silhouette image like when you need to set your profile picture. Is this something that I can control from the back end.

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 21, 2016 at 16:30

    Hello,

    You can add featured image for your home page to change that picture.

    Regards,
    Eva Kemp.

    Avatar: akelclark3
    akelclark3
    Participant
    September 21, 2016 at 17:14

    Is this something that happens immediately or will it take time for g+ to show? I added a featured image and gave it a few minutes but the image does not show up still.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 22, 2016 at 06:22

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: akelclark3
    akelclark3
    Participant
    September 22, 2016 at 11:46

    No problem, added below.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 22, 2016 at 14:22

    Hello,

    The error has been fixed as well as featured image for social icons. Now you need wait till the cache is cleared for G+, you can check other icons (facebook, pinterest) where your image is already shown.

    Regards,
    Eva Kemp.

    Avatar: akelclark3
    akelclark3
    Participant
    September 22, 2016 at 16:46

    Everything works but the blog is showing blank. Not sure why.

    Avatar: akelclark3
    akelclark3
    Participant
    September 22, 2016 at 17:29

    I took the blog page down until the issue is found. The links show up in the sidebar so I know the posts are there.

    Here’s the link to the blog page so you can see.
    https://mytiesocial.com/mytie-fresh-blog/

    Avatar: Eva
    Eva Kemp
    Support staff
    September 22, 2016 at 18:01

    Hello,

    Please update Visual Composer and Ultimate VC Addons plugins to the latest versions.
    Download the archives here https://www.8theme.com/download-plugins/ and upload the extracted folders via FTP.

    Regards,
    Eva Kemp.

    Avatar: akelclark3
    akelclark3
    Participant
    September 22, 2016 at 23:44

    Both plugins have been updated. However, the blog is still coming up blank. Except for the sidebar.

    Also, I’m not able to use the visual composer to edit the front page for some reason. Seems to work on the other pages but no longer on that one. It just keeps loading.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 23, 2016 at 09:13

    Hello,

    I’ve reuploaded content-grid.php file. Now Blog is working. Please check.
    Also I’ve checked VC editor on home page and it’s working. Clear browser cache and check again.

    Regards,
    Eva Kemp.

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