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Viewing 30 posts - 4,621 through 4,650 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 12:20

    Hello,

    You can add any icons in “Info Circle Item” element settings.
    Also I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General to load some styles in Ultimate VC Addons plugin.
    I’ve installed Mailchimp for WordPress plugin as it’s used for newsletter form. You just need to create your own form in the plugin settings.

    Please clarify what is wrong in this screenshot https://gyazo.com/9210cfb2143cf8cf03174ec3980a7ce2 .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 11:45

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 11:37

    Hello,

    Please use this css code in custom.css file:

    .footer-information .menu {
        text-align: left !important;
    }

    To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 11:35

    Hello,

    Now FTP password is incorrect.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 11:10

    Hello,

    Please provide FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 11:08

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 10:39

    Hello,

    1. Child theme is needed only when you make changes in the theme php files, so your modifications wouldn’t be lost after theme update.

    2. Sorry, but there is no such option in the theme, you may search for some Woocommerce widgets or plugins if they have such.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 10:35

    Hello,

    You need download the plugin here https://www.8theme.com/download-plugins/ , extract the archive and upload it via FTP in wp-content/plugins directory, overwrite the existing js_composer folder. You don’t need to uninstall anything.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 10:26

    Hello,

    Please use this css code:

    .cart-bag .ico-sum {
        background-color: black;
    }
    .cart-bag .ico-sum::before {
        border-color: black;
    }
    .header-vertical-enable .page-wrapper .header-type-vertical .header-search a .fa-search {
        color: black;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 10:05

    Hello @Lisateamo,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 10:04

    Hello,

    I’ve selected “Flat” style in Tabs element settings on your test page.
    Also added this css code in Custom CSS for desktop section:

    .vc_tta-container .carousel-area .owl-controls .owl-next {
       right: 0px;
    }
    .vc_tta-container .carousel-area .owl-controls .owl-prev {
       left: 0px;
    }

    Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 09:32

    Hello,

    Only base demo pages are installed with demo content.
    I’ve imported basic pages.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 09:12

    Hello,

    I don’t see the message “Sorry, but you do not have the correct permissions to install the Contact Form 7, Essential grid, Master Slider, Screets Chat and Wishlist plugins” for the user you provided:
    http://storage1.static.itmages.com/i/16/0418/h_1460967176_2903185_f4c12fd36c.png

    Please clarify how we can replicate the issue.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 09:07

    Hello @Stefanus,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 09:05

    Hello,

    I have added style code in header custom html section. Please check “Terms and Privacy” text now.
    To change background color of the vertical header add this css code:

    .header-vertical-enable .page-wrapper .header-type-vertical {
      background-color: #333333 !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 08:54

    Hello @Stefanus,

    As I see VC editor is working:
    http://storage5.static.itmages.com/i/16/0418/h_1460966085_4895217_a7b787750b.png

    Try to clear browser cache and check again or check in another browser.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 08:50

    Hello,

    1. Please read this article:
    http://codex.wordpress.org/Child_Themes

    2. How to translate Woocommerce please read here:
    https://docs.woothemes.com/document/woocommerce-localization/#creating-custom-translations-with-poedit

    3. Yes, theme translation files will be saved after the update.

    4. It’s up to you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 08:47

    Hello,

    You can set the option “Stretch row and content” in the row settings where you added your banner in Visual Composer editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 08:44

    Hello,

    Glad to hear it.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 08:43

    Hello,

    Our theme is compatible with WordPress 4.5 version, there were only problems between WordPress and Visual Composer plugin. You need update it https://www.8theme.com/download-plugins/ .
    Also VC authors changed code for Tabs element, so if you’re using Tabs element you have to recreate it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 08:38

    Hello,

    Password is a secure information and customer should already know it after registering an account.
    There is a link to reset password in the email.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 08:34

    Hello,

    The problem is only with your first slide as the second one is shown.
    Check the layers you created or try to recreate it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 08:20

    Hello,

    Please specify what slider templates you want to import?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 08:18

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 08:13

    Hello,

    Please show on a screenshot what you want to hide and provide WP admin credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 08:11

    Hello,

    Please refer to Woocommerce article:
    https://docs.woothemes.com/document/tutorial-customising-checkout-fields-using-actions-and-filters/#example-make-phone-number-not-required .

    To show social icons add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .header-custom-block {
        display: block !important;
    }
    .header-vertical-enable .page-wrapper .header-type-vertical .menu-social-icons i {
        color: black !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 08:02

    Hello,

    To change color for Terms and Privacy use this css code:

    .header-custom-block span a, .header-custom-block span {
        color: green !important;
    }

    Write your color value.

    For share icons:

    .header-custom-block .menu-social-icons li i {
       color: red;
    }
    .header-custom-block .menu-social-icons li i:hover {
       color: red;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 07:57

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 07:52

    Hello,

    You need use FTP client like FileZilla https://filezilla-project.org/download.php?type=client and connect to your server where the files are hosted. You can ask your hosting provider how to connect via FTP.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 18, 2016 at 07:50

    Hello,

    You can update WordPress to 4.5 version, but also update Visual Composer plugin https://www.8theme.com/download-plugins/ .
    Before update create a back up.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 4,621 through 4,650 (of 31,382 total)
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