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  Charles Obasi

  Participant

  April 18, 2016 1:12 am

  Hi,
  Great theme i must say.
  When setting up my registration page, i discovered that a new user does not get his password in the email that is sent to him. Please how do i ensure the new user does not just his username but also his password.

  Thanks.

  #121613 copied to clipboard

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  Eva Kemp

  Support staff

  April 18, 2016 8:38 am

  Hello,

  Password is a secure information and customer should already know it after registering an account.
  There is a link to reset password in the email.

  Regards,
  Eva Kemp.

  #121650 copied to clipboard

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  Charles Obasi

  Participant

  April 18, 2016 9:10 am

  Thanks Eva Kemp.
  I ‘ve got another issue though. My visual composer has refused to edit and build new pages. When trying to use it to edit a page, it keeps loading like forever without bringing up the normal options for edit. And when I want to build new pages etc. nothing shows up. See below image showing the continuous loading of the page http://thecraterlibrary.com/wp-content/uploads/2016/04/visual-composer-loading-forever-for-8theme.jpg

  Can you kindly resolve the issue.

  Charles

  #121666 copied to clipboard

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  Charles Obasi

  Participant

  April 18, 2016 9:23 am

  Just read through people experiencing similar issues. I guess what I am supposed to do is to uninstall the visual composer I have and reinstall the updated one you provided on your site. Please, is this the right way to do the update for Visual Composer ?

  #121670 copied to clipboard

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  Eva Kemp

  Support staff

  April 18, 2016 10:35 am

  Hello,

  You need download the plugin here https://www.8theme.com/download-plugins/ , extract the archive and upload it via FTP in wp-content/plugins directory, overwrite the existing js_composer folder. You don’t need to uninstall anything.

  Regards,
  Eva Kemp.

  #121693 copied to clipboard

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