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Viewing 30 posts - 1 through 30 (of 38 total)
  • Avatar: Enjin
    Enjin
    Participant
    March 28, 2024 at 16:53

    Hello,

    Thank you for your response. So if I understand correctly, this does indeed mean that at some point sites with the old header builder will no longer function properly without action on our part to transfer them to the new header builder. If so, can you tell me if this will be the case as of January 1st, 2025, as mentioned in your message, or later ?

    Avatar: Enjin
    Enjin
    Participant
    February 22, 2024 at 10:50

    I understand, it’s either we use the default shortcode with the default cross-sells and no customization possible, either we use the cart element you provided… For this time as I already designed the elements I’ll stick to the shortcode, but for the future I’ll definitely use your own elements.
    Thank you for the quick answer !
    Best regards

    Avatar: Enjin
    Enjin
    Participant
    February 22, 2024 at 09:22

    Hello, of course, you’ll find them in the private content area !
    Please log in through the url provided (custom login page).

    Best regards

    Please contact administrator
    for this information.
    Avatar: Enjin
    Enjin
    Participant
    December 8, 2023 at 15:23

    I hope this message finds you well. I am writing to provide an update regarding the issue I recently inquired about. Before receiving assistance, I was able to address and resolve the matter independently.

    Upon further investigation and refining the provided guidance, I successfully implemented the necessary adjustments in my code. As a result, the previously reported issue is now resolved, and everything is functioning as expected.

    Best regards

    Avatar: Enjin
    Enjin
    Participant
    November 27, 2023 at 09:26

    Thank you Rose, it does the trick ! Perfect 🙂

    May I suggest removing the h4 from the template code for next update ? Unless there is a real point to the item title being h4, it would be better to simply use a div or span tag.

    Best regards

    Avatar: Enjin
    Enjin
    Participant
    November 24, 2023 at 14:11

    Simple and effective, thank you !

    For my first question, I had to override the woo.php file in the framework folder simply because our SEO team wanted to get rid of the h4 tags on the mini-cart (on each product title), since they come even before the h1 tag.
    How can we do that without altering this file ? Is there a snippet we could use on functions.php ?

    Thank you again

    Avatar: Enjin
    Enjin
    Participant
    November 24, 2023 at 12:08

    I actually did find in the meantime what caused my critical error, I overrided the woo.php file and when I deleted mine, it worked fine.

    So there’s only my secondary question left, about the tag on products tags 🙂

    Thank you

    Avatar: Enjin
    Enjin
    Participant
    November 8, 2023 at 10:39

    Hello Rose,

    I tried with Storefront and noticed it wasn’t working either (it was on another website though). So clearly it doesn’t come from your theme, it seems to come from our security plugin, I’ll dig into that.
    Sorry for the bother 🙂

    One last question, my client asked me what happens if she has a lot of reviews, is there a pagination ? Did you implement something like this ?

    Best regards !

    Avatar: Enjin
    Enjin
    Participant
    October 24, 2023 at 17:15

    Hello,

    I realized it was too complicated to do with the builder and went back to the default archive template, it’s better for my needs… and easier to use with woocommerce actions and filters 🙂

    Thank you for your patience

    Avatar: Enjin
    Enjin
    Participant
    October 24, 2023 at 10:18

    Hello Rose,

    I just tried with no issue…
    Did you log in the custom url provided ? not the wp-admin one.

    Best regards

    Avatar: Enjin
    Enjin
    Participant
    October 23, 2023 at 17:14

    Sorry to bother you again, I still have some issues… I’m using the new builder for archive and so far I love it, very customizable.
    I use the same template of product archive for shop page, brands and product archives to fit my client’s needs :

    1- I need to have a banner image for the shop page, product category pages (archive woocommerce) and brand pages. For that I created an ACF field named “Bandeau de page”. I used the Xstore builder for archive to display it like this : https://prnt.sc/h8kOU6seat0y. In the conditions of the builder, I added the template for “All product archives, Marques (brands) and Shop page”.
    In the end, it only works for brands and product archives, not shop page.

    2- For the shop page, I need to have a description too on the banner, so I created an acf text field just for the shop page (page “boutique”). I tried adding a text field on the builder with the acf displayed just on top for the archive description, but it’s not displayed on shop page. https://prnt.sc/GwRw57-VetHe

    3- Last but not least, I’m using a repeater acf field to display some kind of FAQ on those templates, and also on some other pages. The code in my functions.php works fine for “normal” pages like homepage or for single products. But on archive pages, it displays the faq of the product and not of the archive page… And I can’t get my code to work, when it did on the old archive templates…

    I really hope you can help me with that, because now I designed with the new builder and it would be complicated to go back to the “old way”… It’s quite a big update you made here, I hope I’m not asking too much help 🙂 And we’d reuse that for all our new e-commerce websites. I sent you some access if you can please have a look…

    Best regards !

    Please contact administrator
    for this information.
    Avatar: Enjin
    Enjin
    Participant
    October 23, 2023 at 13:00

    Hello Rose,

    Thank you, that’s perfect, hopefully by the time my website is ready for my client, it will be added 🙂

    Best regards

    Avatar: Enjin
    Enjin
    Participant
    October 20, 2023 at 16:31

    Thank you Tony for the answer, it’s perfect and answers my needs.
    I have one last question (I hope) : in the previous archive template, there was a possibility on smartphones to display the sidebar “off-canvas”, with a filter icon on the left (on click, the sidebar was displayed).
    is this still possible with the new builder, and if yes, how can I do that ? I see no such option yet…

    Best regards

    Please contact administrator
    for this information.
    Avatar: Enjin
    Enjin
    Participant
    October 19, 2023 at 15:39

    I have another question, I tried using the new product builder, and show meta informations about the product (SKU, categories…). But I don’t see any way to show brands… unlike in your previous builder.

    Can we use woocommerce hooks on product builder (with Pro elements) ?

    Avatar: Enjin
    Enjin
    Participant
    October 19, 2023 at 09:48

    Thank you for the quick answer.
    My concern is to know whether you’ll keep updating your previous Xstore single product builder, or in the future completely swtich to the Xstore builders ?

    Avatar: Enjin
    Enjin
    Participant
    September 6, 2023 at 14:14

    Thank you that will do the trick.
    It’s a bit too bad though for the promo text because the idea of a carousel was great. Would be a good idea to improve that one day 🙂

    Best regards

    Avatar: Enjin
    Enjin
    Participant
    September 6, 2023 at 08:48

    Thank you for the quick answer and help.
    I created you some access in private content area.

    Best regards

    Please contact administrator
    for this information.
    Avatar: Enjin
    Enjin
    Participant
    September 6, 2023 at 08:30

    Hello,

    Well it could work with WPML I guess but TranslatePress doesn’t create english pages so to speak… I only see my original language pages (in French), so creating a second header wouldn’t work because I’m not able choose particular pages… Do you understand ?

    There’s no way to include that as a translatable string for TranslatePress ?
    Best regards

    Avatar: Enjin
    Enjin
    Participant
    August 24, 2023 at 08:33

    Hello Rose,

    It fixed the issue, thank you for the quick feedback 🙂

    Best regards

    Avatar: Enjin
    Enjin
    Participant
    August 23, 2023 at 16:09

    Hello,

    Several months later we still have this issue. Changing the layout is not a fix but only a temporary solution… The issue seems to come from the “js” controlling the sticky column.

    Avatar: Enjin
    Enjin
    Participant
    August 23, 2023 at 16:08

    Hello, we encounter the exact same issue.

    There is no problem when advanced layout is disabled, but we spent time styling it to provide a great user experience so now we would like to keep it.
    This is a very serious problem, have you found a fix yet ?

    Best regards

    Avatar: Enjin
    Enjin
    Participant
    July 21, 2023 at 13:43

    Alright, I will do that, thank you for your explanations !

    Best regards

    Clémence

    Avatar: Enjin
    Enjin
    Participant
    July 21, 2023 at 09:32

    Hello,

    I see, but this is quite a complicated solution… Billing countries and languages are two different things, a french person can live in the UK and still speak french.
    Furthermore, it would mean I should create one template for french language and then another with all possible countries ? that is quite suprising and not a very easy solution…
    It’s a problem because right now, the default woocommerce templates seem more suitable for translation than email builder templates.
    There is no way to translate email strings ?

    Best regards

    Avatar: Enjin
    Enjin
    Participant
    July 19, 2023 at 08:20

    Hello,

    Yes I did read that, however like more and more users we now use TranslatePress (more efficient and simple than WPML, not mentioning the better performance). How can I translate them with this module ?

    Best regards

    Avatar: Enjin
    Enjin
    Participant
    July 17, 2023 at 11:10

    Hello

    Thanks for your answer.

    I’ll try by contacting Elementor support and i’ll see our answer.

    Kind Regards

    Avatar: Enjin
    Enjin
    Participant
    June 26, 2023 at 08:24

    Hello,

    It is perfect, thank you a lot !

    I’ll keep these code snippets, we’ll probably use them for other websites with your theme. Great support, much appreciated !

    Best regards

    Avatar: Enjin
    Enjin
    Participant
    June 23, 2023 at 16:19

    Hello,

    If you could help me to fix this tag issue, it would be great… I didn’t need to change the widget title, but the titles of the recent posts listed (they’re in h4 tag and not very good for SEO purposes to not be able to change it for a simple div… but I can’t edit it because it’s in the plugin folder).Here’s a screenshot : https://prnt.sc/trAPj0psadco

    I also have another “problem”. On my homepage I use a category masonry widget (elementor) to display a nice grid for product categories. I see there’s is no way to click on the image to go to the category, only on the small title below : https://prnt.sc/PwaJs0oqEcwF
    Is this on purpose ? My client asked me whether we could have the whole masonry item clickable for user experience…

    I’m sorry for all those questions, I hope you’ll be able to help me !

    Best regards

    Avatar: Enjin
    Enjin
    Participant
    June 23, 2023 at 13:01

    Ah I see I was having the issue with the h4 tag of the posts titles (class .media-heading)… We were not talking about the same thing…

    Avatar: Enjin
    Enjin
    Participant
    June 23, 2023 at 08:49

    Hello Andrew,

    Thank you a lot for the help, it’s working perfectly for the related posts.
    For the widget I don’t know why but it didn’t change anything, can you check please ?

    When you’ll update the theme and plugin, will this patch be erased ?

    Again, thank you for the help 😉

    Avatar: Enjin
    Enjin
    Participant
    February 6, 2023 at 09:45

    Hello Rose,

    Awesome, it works perfectly, thank you a lot for your help. Great theme and top support!

    Best regards

    Clémence

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Viewing 30 posts - 1 through 30 (of 38 total)
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