Hide default cross-sells on cart page to display custom xstore cross-sells

This topic has 6 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Enjin
    Enjin
    Participant
    February 21, 2024 at 12:11

    Hello,

    I have a question about cross-sells. I wanted to customize the slider which displays my cross-sells on the cart page, especially to reduce the number to 1 on mobile devices, and to enable bullets. But there’s no such option…
    Then I tried to edit my cart page and add the “xstore cross-sells” module, which allows me to do all that. But then I end up with two “cross-sells” sections, and I can’t see any way to hide the default one… Can you help me please ?

    Thank you for the great work as usual 😉

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    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2024 at 13:14

    Hello, Enjin,

    Thank you for contacting us and for using XStore.

    Could you please provide temporary wp-admin access?

    Best Regards,
    8Theme’s Team

    Avatar: Enjin
    Enjin
    Participant
    February 22, 2024 at 09:22

    Hello, of course, you’ll find them in the private content area !
    Please log in through the url provided (custom login page).

    Best regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2024 at 10:10

    Hello, Enjin,

    We appreciate your prompt response.

    We kindly request that you substitute the default content, specifically the [woocommerce_cart] shortcode, with our custom element, which can be viewed here: https://prnt.sc/mU0qtfOb8IGe. To implement this change, please navigate to the Cart page editor, remove the existing content, and insert the aforementioned element along with the cross-sell items.

    Alternatively, you may wish to not replace the shortcode, but apply Custom CSS code to conceal the default cross-sells section. For your convenience, we have provided a screenshot illustrating this in the Private Content section of our correspondence.

    We thank you for your attention to this matter and look forward to your cooperation.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Enjin
    Enjin
    Participant
    February 22, 2024 at 10:50

    I understand, it’s either we use the default shortcode with the default cross-sells and no customization possible, either we use the cart element you provided… For this time as I already designed the elements I’ll stick to the shortcode, but for the future I’ll definitely use your own elements.
    Thank you for the quick answer !
    Best regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2024 at 10:56

    Hello, Enjin,

    We appreciate your understanding.

    Wishing you a pleasant day!

    Best Regards,
    8Theme’s Team

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The issue related to '‘Hide default cross-sells on cart page to display custom xstore cross-sells’' has been successfully resolved, and the topic is now closed for further responses

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