Hello, i can’t at the moment give ftp access
The issue appeared in different topics these days, so it’s common
As a solution i want to rollback to the previous version of the theme,because i didn’t not updated it, and you did without permission when i give you wp access last time
If rolling back didn’t not solve the problem i will let you know
Diollo Store
Participant
May 14, 2022 at 11:46
i disabled the email builder, now it’s working and sending emails with default woocommerce email templates
can you provide a solution for this problem ?
Diollo Store
Participant
May 14, 2022 at 11:18
hello,your theme should be optimized with the latest SEO standards (2020)right ?
i thinks this is a really basic feature, yoast seo can really slow my workflow for such a simple thing like og
really should consider this one asap
regards
Diollo Store
Participant
May 14, 2022 at 11:12
not working
Diollo Store
Participant
May 14, 2022 at 11:09
ok, but that is alot of css i’ve been doing?
this should be by default right ??
Diollo Store
Participant
May 14, 2022 at 10:55
email not sending at all after this solution
the system works fine but no emails has been sent t customers
when is the next update coming to solve this issue ?
also what causes this issue, is it woocommerce db update ?
Diollo Store
Participant
May 14, 2022 at 10:43
does this solution will resolve other fatal errors such as internal server error while checkout ?
Diollo Store
Participant
May 14, 2022 at 10:35
by xstore plugin i mean xstore core
Diollo Store
Participant
May 14, 2022 at 10:24
Hello, i have the same problem too, i just tried your website and i get internal server error as well as my website
i tried to deactivate some of the plugins related to woocommerce and still get the same!!!!
THIS IS A BIG PROBLEM !!!
Diollo Store
Participant
May 13, 2022 at 17:37
found it
Diollo Store
Participant
May 13, 2022 at 17:21
couldn’t find it
send screenshots
regards
Diollo Store
Participant
May 13, 2022 at 16:44
i requested before and no attention from developers
regardless the votes, these are basics settings and not custom features
Diollo Store
Participant
May 13, 2022 at 15:09
THIS NOT A FEATURE ITS BASIC SETTINGS.
Diollo Store
Participant
May 13, 2022 at 15:08
how come there is no settings for this one? what about changing the number of columns ? or showing them as a list without pics ?
Diollo Store
Participant
May 13, 2022 at 11:46
it’s on the shop page
Diollo Store
Participant
April 26, 2022 at 12:57
yes button is gone now
the thing here that i don’t understand is why i need to hard refresh or deleting my browser cookies for example manually to get changes, it’s not ideal for the end user if i want to change something in the future !
i will see if it’s a cpanel problem with my host, but nothing than that it’s theme problem, because at first changes were appearing after couple of days it’s cached and no way to delete the server cache but manually in the end user browser
until now i tried two popular caching plugins (W3 cache – LS cache) and nothing worked at all.
i still have a very old version of the website on my phone and a simple refresh didn’t solve the problem
THIS IS FRUSTRATING .
Diollo Store
Participant
April 25, 2022 at 12:59
you have wp access, and its your theme element.
Please contact administrator for this information.
Diollo Store
Participant
April 25, 2022 at 11:55
ok but now when i check my phone the same caching issue appears again, when i now checked the off canvas margins on the phone by just refreshing the page it’s now as in your screen shot, i need to delete all the browser cookies in my phone so i can load the page, WHICH IS NOT IDEAL FOR END USERS.
i purged the cache multiple times without any luck on mobile phones !
is there is something related to the server of doing this ?
also i need to remove the address button from the my account page not just only the off canvas
Diollo Store
Participant
April 23, 2022 at 20:17
you have the credentials to wp admin, plesse manage to solve the problem and save time.
also when is the next update ?
the off canvas panel when i click on the my account is broken :
and how to optimize the theme speed, its really slow and your xstore elementor elements are very slow in loading the page here is a screenshot of gtmetrix :
Please contact administrator for this information.
Diollo Store
Participant
April 23, 2022 at 20:03
you are right, it would be better to add scroll bar in this section. This request was passed to our developers, they will do the improument in the next update
no this is not the right thing to do
you need to optimize the page and the user can show the whole row in one page without horizontal scrolling !
also i added the code to the css section in your answer and it didn’t work !
Diollo Store
Participant
April 23, 2022 at 10:31
replying for the woocommerce thing :
this is why people buying themes that are ‘compatible’ with WC
and adding customization is an important thing
anyway i managed to do a workaround.
so it’s the view order problem still
Diollo Store
Participant
April 23, 2022 at 10:28
here
Please contact administrator for this information.
Diollo Store
Participant
April 22, 2022 at 10:21
yes i managed to solve the problem, but support replaying after almost 2 days! due all respect that’s not fast at all
Diollo Store
Participant
April 22, 2022 at 10:20
the problem is when i change anything via elementor or via your theme customizer it’s not shwoing after refreshing the page normally, you can try it yourself
on the phone it’s even worse no matter how i try to hard refresh it’s not working at all untill i open incognito mode which is not ideal at all.
Please contact administrator for this information.
Diollo Store
Participant
April 21, 2022 at 13:30
mobile panel is disabled now thanks
still the caching problem
ASAP.
Please contact administrator for this information.
Diollo Store
Participant
April 20, 2022 at 16:31
i did deactivate it but still no thing on the mobile, please see my last ticket
Diollo Store
Participant
April 20, 2022 at 11:37
Note that i don’t want to use the AMP plugin because it ruins the site look
Diollo Store
Participant
April 19, 2022 at 16:23
turns out it was from woocommerce product inventory entries
how to delete cache in theme or disabled it at least while working on it, so i don’t hard refresh each time?
