What is the name of the element? Provide temporary wp-admin access, so we can take a closer look.
you have wp access, and its your theme element.
Yes, there are no responsive columns settings. It shows 1 category per view on mobile. It is not a bug, but predefined behavior for this element. If you want to add new settings, post a request here – https://www.8theme.com/taskboard/ If it takes votes from other customers then our developers will be able to add it to the queue.
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One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.