I have checked on a number of different browsers – all show the same result. It is the space where ‘recently viewed’ products should show. If you just looked at a product page you may not have seen this as you have to have something in ‘recently viewed’ to know what i mean. I have not updated or changed the recently viewed plugin, I did not have this problem until I updated.

Yes I updated WP to 5.8. However, I also updated my staging site before the production site and the hamburger menu is working fine on mobile for the staging site so it does not make sense that it works on one site and not the other if both have WP 5.8 ?

Please can you let me know if this is really necessary as the only way I can do this is to use yesterdays backup of the site. Thanks, Debbie

Oops sorry. I forgot to attach them. Please find details attached. I updated the production site today to V.8.0.1 but the double logo is still there. Thanks for making these changes.

Hi,

Thank you yes the header is fixed on staging site but how do I make the same changes to the live site?

The footer hasn’t changed though, it is still too long compared to live site. How can this be changed? I don’t think i need to add any code so probably don’t need to add another plugin.

Thanks, Debbie

Hi,

Thank you for that. Can you let me know how you managed to change it? I couldn’t get it to change in styling/ menu. Debbie

Hi,

Okay I attach login details for the staging site. You can see how these buttons are supposed to look on the live site http://www.swankypins.co.uk (I don’t care if the shape of the buttons has gone from square to rounded corners), its just the colours.

The items in the top menu – ‘View Wishlist’ and ‘checkout’ button on the cart dropdown have turned black. Both should be pink as on the live site. The button shape has also changed from square to rounded corners.

Cart page – ‘proceed to checkout’ button also changed.
Checkout page – ‘place order’ button changed.

Thanks, Debbie

Okay, I have done this and it seems to be okay now. I’ve also had to get the Quick View working again following another topic, but now I also notice another style change since the update.

The items in the top menu – ‘View Wishlist’ and ‘checkout’ button on the cart dropdown have turned black. Both should be pink as on the live site. The button shape has also changed from square to rounded corners.

Cart page – ‘proceed to checkout’ button also changed.
Checkout page – ‘place order’ button changed.

how do I get these style changes back to how they were? This latest update is proving very fiddly to put right. Thanks, Debbie

I see now after clearing cache again that other main text has changed too, it is very small and the font is different.

Hi, I notice today that the theme is not showing at all under ‘updates’ / ‘themes’. It has disappeared, is someone working on it? http://www.swankypins.co.uk

The staging site – staging.swankypins.co.uk is still showing the theme but hasn’t been updated.
Debbie

If I give you the staging site login, I will also give live site login because whatever the problem is, it may need fixing on both sites. It is the same error on both. Hope that is okay.

Hi,

Thank you very much for doing this for me. I hope the next update does not produce the same problem again.

I have checked the site, one problem I see seems to be that you cannot click the ‘select options’ button (between ‘quick view & wishlist) on the photos, either the homepage or category pages. It is like the link has gone although I can see that the correct link is there. I see another person on the forum also said this but I think you fixed it for. Could you look at this please on my site? Debbie

My ‘active’ theme is Xstore Child, not the main Xstore Theme so I cannot de-activate it and re-activate it.

I also am not sure about the instructions for FTP, do both the XCore and the theme files get uploaded to the /wp-content/plugins/ directory? This won’t overwrite my child theme?

I need to get this sorted as soon as possible because I am worried I may have to use a backup from days ago and each day I will lose customer details so cannot leave it too many days.

I don’t know how to reinstall it manually, I have always done it using the update now button. If it is manual, does it overwrite the child theme or anything?

Hi,

I know HOW to add cross-sells and up-sells. I have added them to all products. My point is that the cross-sells I have added are NOT showing on the cart page. It must be something in the theme that prevents this as they always showed on my previous theme.

I also asked if it was possible to remove/disable the related products section as I do not need up-sells and ‘related’ to show on the product page.

Debbie

Hi, Yes, everything seems to be okay now. Thank you for your help with this. Is it okay to update Woocommerce to 4.2 now without causing any further issues?

Debbie