Replies by ckeefer | 8theme forum

Forum Replies Created

Viewing 30 posts - 1 through 30 (of 62 total)

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ckeefer

Participant

January 27, 2016 at 17:04

And the default graphics in the store on the right hand side are being used instead of this stores graphics. Funny but I don’t think the client will agree.

#110326 Copied In reply to: How can I update Blanco?

ckeefer

Participant

January 27, 2016 at 17:01

The logo is missing.
The favicon is missing.
On the homepage the second row of products are not displayed properly.

#110324 Copied In reply to: How can I update Blanco?

ckeefer

Participant

January 27, 2016 at 15:28

Your theme (Blanco) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

Is there anything I should do about this?

#110313 Copied In reply to: How can I update Blanco?

ckeefer

Participant

January 27, 2016 at 15:25

Thank you!

#110312 Copied In reply to: How can I update Blanco?

ckeefer

Participant

January 26, 2016 at 21:20

I think we have it now!

Please, contact administrator
for this information.

#110176 Copied In reply to: How can I update Blanco?

ckeefer

Participant

January 25, 2016 at 21:11

I didn’t realize that. I’m sorry. It must have changed when we moved the site. The new credentials are in the private section.

Please, contact administrator
for this information.

#109946 Copied In reply to: How can I update Blanco?

ckeefer

Participant

January 19, 2016 at 21:16

private info

Please, contact administrator
for this information.

#108809 Copied In reply to: How can I update Blanco?

ckeefer

Participant

January 19, 2016 at 15:59

info you requested

Please, contact administrator
for this information.

#108762 Copied In reply to: How can I update Blanco?

ckeefer

Participant

January 19, 2016 at 14:20

I’ve done the backup and updated the theme per the video and the site looks almost exactly the same and is still not functional.

#108747 Copied In reply to: How can I update Blanco?

ckeefer

Participant

January 19, 2016 at 14:17

Jack,
There is nothing in that video that tells me how to back up the theme and, after downloading the theme again from Themeforest, it will not unzip because the path is too long. My customer’s website is currently down and I need to fix this right away please.

Is backing up the website as simple as copying the files to my hard drive?
Christine

#108746 Copied In reply to: How can I update Blanco?

ckeefer

Participant

March 19, 2015 at 16:00

Here you go

Please, contact administrator
for this information.

#50937 Copied In reply to: WooCommerce Update issue

ckeefer

Participant

March 19, 2015 at 15:34

The site isn’t working fine. The woocommerce portion does not work. Please do whatever updates are necessary. Thank you

#50920 Copied In reply to: WooCommerce Update issue

ckeefer

Participant

November 7, 2014 at 23:22

How long does it take to get a response on the other site?

#23755 Copied In reply to: Blanco website slow

ckeefer

Participant

November 7, 2014 at 18:56

Sorry to be picky, but this seems like really basic stuff. Here is the page:
http://dev.greatdisplaycompany.com/orders-and-billing/

The bullets don’t have an indent and need one.

#23735 Copied In reply to: Bullets not displaying on product pages

ckeefer

Participant

November 6, 2014 at 23:58

Same bullet issue – new page.
http://dev.greatdisplaycompany.com/literature-racks-printable-brochures
The code for bullets is in the text editor but they don’t display. Also – all the text on the site (in the body) should be black and it is showing up gray. Thank you.

#23590 Copied In reply to: Bullets not displaying on product pages

ckeefer

Participant

November 5, 2014 at 22:28

http://www.ripplefxs.com/issue99.png

#23402 Copied In reply to: Experiencing issues on mobile

ckeefer

Participant

November 5, 2014 at 22:27

#23401 Copied In reply to: Blanco website slow

ckeefer

Participant

November 5, 2014 at 15:41

It won’t take my login credentials and I cannot recover a password because it cannot find my email address. What is the process to get an account so I can sign-up to get support for the slow website issue?

#23315 Copied In reply to: Blanco website slow

ckeefer

Participant

November 5, 2014 at 15:31

I agree, products do display on the site, however, if I go to “view cart” from the recently added items (found by selecting “shopping cart” under the search box in the header) – the shopping cart is empty every time. The product I am testing is the Revolution Display 48.

#23311 Copied In reply to: Experiencing issues on mobile

ckeefer

Participant

October 20, 2014 at 01:37

That worked. Thank you.

#20517 Copied In reply to: Getting Error when Trying to Update Portfolio with Content

ckeefer

Participant

October 17, 2014 at 15:45

see private content

Please, contact administrator
for this information.

#20329 Copied In reply to: Getting Error when Trying to Update Portfolio with Content

ckeefer

Participant

October 17, 2014 at 00:54

No, I have not made any additional changes to the theme file. Will you please help me figure out how to make the portfolio work?

#20241 Copied In reply to: Getting Error when Trying to Update Portfolio with Content

ckeefer

Participant

October 16, 2014 at 16:58

No

#20180 Copied In reply to: Getting Error when Trying to Update Portfolio with Content

ckeefer

Participant

October 13, 2014 at 17:50

Is there a way to get the entire template not to work that way? It shouldn’t be doing this.

#19525 Copied In reply to: Double clicking on images is linking to page with just the image

ckeefer

Participant

October 13, 2014 at 17:49

Just tried: http://dev.greatdisplaycompany.com/wp-content/uploads/2014/08/quality_craftsmanship.png

still works perfectly – not the desired result.

#19524 Copied In reply to: Double clicking on images is linking to page with just the image

ckeefer

Participant

October 13, 2014 at 14:28

Thank you

#19452 Copied In reply to: Bullets not displaying on product pages

ckeefer

Participant

October 13, 2014 at 14:27

It’s on your Blanco sample images!

#19450 Copied In reply to: How do I add a custom tab for all products like the one shown on the demo?

ckeefer

Participant

October 11, 2014 at 00:25

I want to add a video in the place shown at this link: http://ripplefxs.com/images/homepagevideo.jpg
on the homepage of the website: http://dev.greatdisplaycompany.com/

#19255 Copied In reply to: How can I add video to homepage and product tabs

ckeefer

Participant

October 7, 2014 at 13:17

Much better. Thank you.

#18620 Copied In reply to: header and menu issues

ckeefer

Participant

October 2, 2014 at 22:11

In reply #17159 I was instructed to put the link info that I wanted for the sale banners into the area that reply#18026 instructed me to take it out of. After the most recent updates the banners do not have the button copy or the links that I added and once again read “shop now” and the links don’t work at all. How do I update the links on the banners?

#18060 Copied In reply to: PLEASE HELP ASAP – this question is important – product descriptions are appear
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