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Viewing 4 posts - 1 through 4 (of 4 total)
  • Avatar: Chyston
    Classic Nutrition
    Participant
    February 23, 2024 at 19:57

    I am unable to record a video of the issue but I have however created a new user account for you and added the server and credentials in the Private Content Area of this message.

    To recreate this issue yourself, go-to the X-Store Email Builder -> Emails, edit any email or one of type “Order in progress” which emails the user their order confirmation as well as the order summary with pictures. At the edit page, you can send a test email to yourself, I hope this will help you better debug the issue. I’ve tried to do everything I could and can’t seem figure this out.

    I’m helpless at this point and any help would be appreciated in this matter, thank you for your prompt reply.

    Regards,
    Classic Nutrition

    Please contact administrator
    for this information.
    Avatar: Chyston
    Classic Nutrition
    Participant
    May 13, 2023 at 18:51

    Hi!

    The problem was solved on the laptop / pc version of the website. However, on the mobile version of the website the content is still underneath the header on the different My Account pages.

    Could you help me with this issue?

    Please contact administrator
    for this information.
    Avatar: Chyston
    Classic Nutrition
    Participant
    May 11, 2023 at 12:34

    Hi!

    Thanks for the quick reply!

    I re entered the admin credentials and they seem to be working now. Sadly, I’m not able to send screenshots right now!

    Kind regards!

    Avatar: Chyston
    Classic Nutrition
    Participant
    May 6, 2023 at 14:15

    Thank you for replying!

    Doing step 1 already fixed the issue for me! Does this mean I cannot use those settings for Speed Optimization again?

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Viewing 4 posts - 1 through 4 (of 4 total)
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