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Page content on some pages showing up beneath the header

This topic has 6 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Rose Tyler

Classic Nutrition

Participant

May 11, 2023 at 11:04

Hi,

I’ve been using the header builder to build my header for my webshop. However on the product-category page as well as the checkout and my account pages, the content shows up underneath the header. I’ve had to fix this manually on pages that I can edit using Elementor Pro.

These are pages I’m not able to change using Elementor. How can I fix this so it shows up correctly on every page?

Kind regards!

Please, contact administrator
for this information.

#356349 Copied Theme version: 9.1.3 WooCommerce version: 7.6.1

5 Answers

Tony Rodriguez

Support staff

May 11, 2023 at 11:58

Hello, @Chyston,

We hope you are doing well. Could you please provide us with more information regarding your issue so that we can better assist you? We look forward to hearing from you.

We kindly request that you provide a screenshot or video of your issue so that we can better understand the problem and provide you with an appropriate solution.

You may upload the screenshots on https://postimages.org/ or https://imgbb.com/ and paste the links here.

We apologize for the inconvenience, but the admin login details you provided are not valid. We kindly ask that you provide us with valid WordPress admin access. For reference, please check the private content area. We look forward to helping you resolve this issue.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#356353 Copied

Classic Nutrition

Participant

May 11, 2023 at 12:34

Hi!

Thanks for the quick reply!

I re entered the admin credentials and they seem to be working now. Sadly, I’m not able to send screenshots right now!

Kind regards!

#356362 Copied

Tony Rodriguez

Support staff

May 11, 2023 at 13:11

Hello, Chyston,

We are pleased to inform you that your issue has been resolved. Please clear your browser cache and revisit your website. We have removed the multiple header condition and disabled the header overlap option under XStore > Theme Options > Header Builder.

You now have the ability to customize the default header to suit your needs.

Please refer to the images provided at the following link for further reference: https://ibb.co/84j5Tt7
https://ibb.co/W3wDDnQ

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#356371 Copied

Classic Nutrition

Participant

May 13, 2023 at 18:51

Hi!

The problem was solved on the laptop / pc version of the website. However, on the mobile version of the website the content is still underneath the header on the different My Account pages.

Could you help me with this issue?

Please contact administrator
for this information.

#356570 Copied

Rose Tyler

Support staff

May 14, 2023 at 09:59

Hello, Chyston,

Thank you for your response.

Please go to Theme Options > Header Builder > Header Overlap & Transparent > Mobile > disable Header Overlap.
Check it for all headers on your site via the Multiple headers feature.
https://prnt.sc/xKFqf0Vha0n6

Best Regards,
8Theme’s Team

#356596 Copied
Tagged: header, page content, seo friendly, themes, woocommerce, wordpress
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