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Elementor Pro page builder doesn’t show the same on actual website – Sneakers Demo

This topic has 4 replies, 3 voices, and was last updated 1 years ago ago by Rose Tyler

Classic Nutrition

Participant

May 5, 2023 at 22:02

Hi,

I’ve been working on the Sneakers Demo page to customize for my own business. However, the changes I make in the Elementor Pro page builder don’t seem to show up on the actual live page. I’ve cleared all cache as well.

This is in regards to the Best Sellers element.

Thank you

EDIT: It’s not only the Best Sellers element. The header using the Header Builder doesn’t show the same header. Also the Footer using Static Blocks is different than the correct one I’m seeing in the Elementor Editor.

#355760 Copied Theme version: 9.1.3 WooCommerce version: 7.6.1

3 Answers

Tony Rodriguez

Support staff

May 6, 2023 at 05:44

Hello, @Chyston,

Thank you so much for purchasing our theme and contacting our support center.

1) In order to solve your issue, Please navigate to XStore > Theme Options > Speed Optimization and set Menu Cache, Static Blocks Cache, and Remove Query Strings From Theme Static Resources to Off.

Additionally, go to Elementor > Tools and click on Regenerate CSS & Data.

Clear the cache and check the result.

2) We suggest that you attempt to temporarily disable any CDN caching and cache plugins, clear the browser cache, and then check again.

If you are able to see the changes in the Customizer but not on the page front, it is likely a cache issue. If it is working correctly in the Customizer, it should also be working on the front end.

If the issue persists afterward, we request that you provide us with the URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:

– Create an account via Dashboard (Users > Add new) with an administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

#355769 Copied

Classic Nutrition

Participant

May 6, 2023 at 14:15

Thank you for replying!

Doing step 1 already fixed the issue for me! Does this mean I cannot use those settings for Speed Optimization again?

#355780 Copied

Rose Tyler

Support staff

May 7, 2023 at 08:32

Hello, @Chyston,

Thank you for your response.

You will be able to activate caching via Speed Optimization once all changes on the site will be done.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#355804 Copied
Tagged: actual website, elementor pro, page builder, persuasive, sneakers demo, woocommerce, wordpress themes
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Elementor Pro page builder doesn’t show the same on actual website – Sneakers Demo

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