Replies by chup | 8theme forum

Forum Replies Created

Viewing 24 posts - 1 through 24 (of 24 total)

chup

Participant

October 12, 2015 at 12:51

Hi Pavel,

I wont recommened the vc.php files update. That seem to be a quick fix by deleting a huge chunk of coding, result in alot of layout issue in the future. In my case, all the padding got mess up.

Till now the support staff still didn’t came up with a real fix to this issue.

Eva Kemp, are you there?

#93231 Copied In reply to: Image not saving in visual composer

chup

Participant

September 10, 2015 at 19:40

already got visualcomposer 4.6.2

waiting for a perm fix

#86054 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

September 10, 2015 at 18:31

is there anyway i can download visualcomposer 4.6.2 to temporary get the website up and running while waiting for a permanent fix to be found?

#86036 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

September 10, 2015 at 17:33

downgrading visual composer plugin to a lower version seem to solve the problem.

Apparently the theme is having conflict with the latest version of visual composer 4.7

#86025 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

September 9, 2015 at 17:57

even if i’m ok to remove the padding, there is NOTHING to be remove, see this screen for what i meant
https://www.dropbox.com/s/2ofqlzaockckhwk/screen_150910.1.jpg?dl=0

#85742 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

September 9, 2015 at 16:22

I’m pretty sure the extra padding is a mistake in this vc.php file.
been trying all the different version of legenda and there is no such error.

#85723 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

September 9, 2015 at 16:21

Hi Eva,

I do not what to remove the extra padding now, then have to add in the padding value again with the next update.

It is very obvious this fix have problem. Probably you can provide a total solution instead of a quick fix?

#85722 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

September 9, 2015 at 15:58

Hi Jack,

I think you still doesn’t understand what i mean.

In summary, your special vc.php files is DIFFERENT from the vc.php in the version theme download package. Although your special fix solve the single images issue, but with future update, it will be overwrite and the problem will come back again. Also, with this fix, all the layout is wrong, extra padding is adding to all column.

Do see this screen for what i meant

Screen 1, original v2.9 vc.php files, single image cannot be save, but no problem with layout
https://www.dropbox.com/s/um8b2saqf9spko1/screen_150909.1_part1.jpg?dl=0

Screen 2, special vc.php files, single image CAN be save, but layout is screw up
https://www.dropbox.com/s/30mwr6yai94z9t6/screen_150909.1_part2.jpg?dl=0

Probably from here can advise further?

#85715 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

September 9, 2015 at 06:13

Hi,

1) we had rename back the theme to “legenda”, but doesn’t work also.

2) reverting back to the original “Twenty Fifteen” had avoided the bug issue, so problem not with visual composer plugin also

3) we had try deactivate all plugin except visual composer, cant work also, so plugin conflict is ruled out too.

any help please?

#85527 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

September 8, 2015 at 18:38

Update:
We download the latest theme again, and replace the vc.php files
1) the extra gap in column n row is disappear
2) the static image cannot be save problem re-appear again

#85487 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

September 8, 2015 at 18:19

I did a quick test, i replace with a older version of the vc.php files, and the extra gap in column n row is disppear

#85479 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

September 8, 2015 at 18:16

Hi Jack,

I cant help but notice, after your update, there seem to be an increase in padding between column and row, do see this screen for what i meant
https://www.dropbox.com/s/el0kj4ziuaebuh5/screen_150909.1.jpg?dl=0

All the gap between the column wasn’t there before your update. Is this normal?

#85478 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

September 7, 2015 at 14:42

Hi Jack,

Thanks for the update, seem to fixed the problem.

1) May i double check what you have done? i try to delete the whole theme files and update again, but doesn’t seem to fix the issue

2) after you fix, there seem to be a longer gap inbetween all existing content, see this screen for what i meant
https://www.dropbox.com/s/7gvcmvxzu9z9zf3/screen_-_150907.1.jpg?dl=0

Any idea what cause this?

#85075 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

September 7, 2015 at 14:31

Hi Eva

Thanks for the update. However changing the font type is not what i have in mind.

Do see this screen for the sample drop down
https://www.dropbox.com/s/0st3cbja9ko68kw/screen_150906.2.jpg?dl=0

1) the mendu header “HOME VARIANTS” is in larger font and serif font
2) the content “Home Page 1” is in sans and in smaller font size.

How can we achieve this?

#85070 Copied In reply to: Adjust sub-menu font size, what custom style to use?

chup

Participant

September 7, 2015 at 13:40

Hi Jack,

Yes you may upload and try again.

2 changes had been make to the them folder for the child theme to work
1) Do note that the 1st 10 line of style.css is updated in the orginal files
2) folder name is change from legenda to ul

Thanks

#85050 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

September 7, 2015 at 13:37

As requested

Please, contact administrator
for this information.

#85049 Copied In reply to: Adjust sub-menu font size, what custom style to use?

chup

Participant

September 5, 2015 at 19:08

thanks for the reply. had tried but doesn’t really work, ftp info as enclosed.

Please, contact administrator
for this information.

#84847 Copied In reply to: Visual Composer Single Image not saving/retaining Link.

chup

Participant

August 31, 2015 at 17:14

more comment from the plugin authoer

I checked this issue again and found your theme has modified the VC heavily which causing issue to work our row backgrounds.
To support such themes we have added an option here – http://urbanliving.sg/wp-admin/admin.php?page=ultimate-dashboard&author#ultimate-debug
Screenshot – http://sharkz.in/sharex/amits/2015/08/2015-08-31_18-31-24.jpg

Although even I fixed the issue from our end the top bar was not working due to Revolution slider issue.
Here I’ve recorded an video where deactivating Revolution slider your top bar working fine – http://sharkz.in/sharex/amits/2015/08/2015-08-31_18-27-31.mp4

Probably you should connect with Revolution slider as I’ve explained in before to fix your issue.
http://sharkz.in/sharex/amits/2015/08/2015-08-31_14-59-15.jpg

#83406 Copied In reply to: Top bar (above header logo) not working

chup

Participant

August 31, 2015 at 17:04

Hi Eva,

I had manage to spoke to Ultimate Addons for Visual Composer plugin developer, and he had conclude that the problem is with the “Revolution slider”

This is what he said

Unfortunately this bug is not from Ultimate Addons. Although I noticed there is javascript error in console raised by Revolution slider

We had turn off the “Revolution slider” plugin, and indeed it manage to resolve. Can please advise on how can we resolve this further?

#83398 Copied In reply to: Top bar (above header logo) not working

chup

Participant

August 27, 2015 at 16:41

Hi, for links like this
http://urbanliving.sg/newlaunches/high-park-residences/

The top bar is shown, but you are unable to click on it for it to expand

#82827 Copied In reply to: Top bar (above header logo) not working

chup

Participant

August 27, 2015 at 04:29

private content

Please, contact administrator
for this information.

#82603 Copied In reply to: Top bar (above header logo) not working

chup

Participant

August 27, 2015 at 04:29

THanks!

#82602 Copied In reply to: How to add the social media link like in the demo

chup

Participant

August 24, 2015 at 14:53

thank you!

#81956 Copied In reply to: Google map (ultimate add on) not showing

chup

Participant

August 20, 2015 at 16:16

This is the page, you can only see it after you login

http://urbanliving.sg/

Please, contact administrator
for this information.

#81311 Copied In reply to: Grey box when using shortcode

Viewing 24 posts - 1 through 24 (of 24 total)

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