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Viewing 22 posts - 1 through 22 (of 22 total)
  • Avatar: bluehiveinteractive
    BHI
    Participant

    Hello, I will indeed try downloading the 9.2 xstore version. But please note we did identify the cause of the bug in Xstore version 9.1.14

    Within /wp-content/themes/xstore/woocommrece/cart/cart.php on line 94 there is a class of ‘product-remove’

    When that class is on the div, and then when you click any link within the div, it removes all of the HTML within the div itself. It doesn’t actually remove the products from the cart, but to the untrained person it looks like the cart contents were removed.

    We simply removed the class ‘product-remove’ from line 94 and it solved the issue.

    But that is the fix for it.

    Avatar: bluehiveinteractive
    BHI
    Participant

    just providing login in the private content for the site

    Please contact administrator
    for this information.
    Avatar: bluehiveinteractive
    BHI
    Participant

    I have resolved the issue. For anyone else who may run into a similar issue where the Xstore product layout is over taken when you enable Elementor here is what I did.

    1. We had forced the default template for Elementor to use “Elementor Full Width” within the Elementor Site Settings.

    2. When you do that, any time you use Elementor to create a new page, post, product, etc…Elementor will always use that template. It is not just applicable to WordPress pages. It seems to get in the way of all post types.

    3. To Correct it you could go back and disable the default template and revert it to “Default” globally (we cannot do that because we need it turned on for all pages by default).

    4. We solved it by manually changing it on the product level. When editing a product description with the Elementor editor, you click the gear icon in the lower left corner which will open up the Product Post Settings. There you’ll see a setting called “Page Layout” with a dropdown. If you change this to “Theme” it it will load the Xstore product theme instead of the Elementor theme.

    The only thing I wish was that there was a global setting which you could say that for all product posts that it should use “Theme”. This has to be set manually on every product.

    Avatar: bluehiveinteractive
    BHI
    Participant

    Respectfully I already mentioned that in my initial thread. That does not yeild the intended result. When I do that, it removes all of the xstore product page layout and renders simply what was created within Elementor. The product photo, title, shortdescription, price, add to cart button – everything is removed when you view the page on the front end of the website after enabling Elementor for products post type.

    For now I went ahead and actually created a product page layout using the Elementor Theme Builder within Elementor Pro because I could never get Xstore’s product layout template to display when elementor was turned on for products.

    When I go tinto Xstore theme options and Single Product Builder, it never loads. There is a spinning circle loader indicator but the page never loads (even if I disable the elementor template / elementor description content)

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    Avatar: bluehiveinteractive
    BHI
    Participant

    It looks like in this demo https://xstore.8theme.com/elementor2/kids-toys/product/animal-designed-chair/ that the Xstore product page layout is maintained, but only the description tab content is using Elementor.

    Avatar: bluehiveinteractive
    BHI
    Participant

    I ended up finding a fix for it. It seems the issue is related to a bug in WP Bakery Visual Composer

    We changed WPBakery row settings from Stretch row and content (no padding) to Default based on what we found at : https://www.sliderrevolution.com/faq/wp-bakery-visual-composer-compatibility-issue/

    Then we changed the setting within our slideshow in the Revolution Slider settings under the gear/cog icon General layout Sizing setting from Auto to Full-Width which we found at: https://www.sliderrevolution.com/documentation/module-layout/

    Avatar: bluehiveinteractive
    BHI
    Participant

    Hello, I have checked the system requirements for the theme in the dashboard and its still reporting 0

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    Avatar: bluehiveinteractive
    BHI
    Participant

    I see now where you got that screen shot in the theme Dashboard. I just spoke with our dedicated server provider and they confirmed what I shared in my previous screen shots. Our server is setup with a max_execution_time of 500

    Further more they also confirmed that get_query_var() and set_query_var() are not PHP server level settings that can be turned on or turned off. They are core wordpress functions which you cannot turn off. Its part of the software.

    We have another site on our server also running XStore theme. In the Dashboard theme settings it correctly shows max_execution_time = 500 so the screenshot you shared showing zero must be something wrong with the way the version of the theme installed on that site is pulling the data from the PHP server settings. The local php.ini and global php.ini on the server have a value of 500 set for max_execution_time

    Avatar: bluehiveinteractive
    BHI
    Participant

    I am not sure where you got that screen shot from, but I have max_execution_time = 500 in php.ini file and its also being reported in the link.

    You can also view the screen shot here at https://www.dropbox.com/s/h66d15ez3qhzh08/2018-12-11%20at%201.52%20PM.jpeg?dl=0

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    Avatar: bluehiveinteractive
    BHI
    Participant

    No I did not. I have my max execution time set to 500 in php.ini

    As for get_query_var() and set_query_var() those are wordpress functions to pull info in and out of the database that has nothing to do with your hosting provider. They are core WordPress functions. I don’t see how the host has any control over that. Simply installing WordPress includes both functions since they are not PHP core functions, but as I said, WordPress core functions.

    Avatar: bluehiveinteractive
    BHI
    Participant

    Here is the login in the private section

    Please, contact administrator
    for this information.
    Avatar: bluehiveinteractive
    BHI
    Participant

    Thank you so much for your reply. That worked just fine. I’ll be sure to check on the next theme release for a fix to this.

    Avatar: bluehiveinteractive
    BHI
    Participant

    Hello,

    Thank you for the information. One specific item I am concerned about are the theme options settings. I understand we create a staging server so data is accessible, but can we simply export the Theme Options settings JSON file from 4.27 and then go into 5.1.1 and import the saved JSON file? Or do we have to go back in and manually reconfigure all colors, fonts, paddings, etc…in the new theme options panel?

    Thanks!

    Avatar: bluehiveinteractive
    BHI
    Participant

    So you are saying I can safely delete xstore/woocommerce/global/quantity-input.php

    correct?

    Avatar: bluehiveinteractive
    BHI
    Participant

    Hello,
    I show on ThemeForest that verson 4.26 of XStore was released yesterday and in the changelog it says it is compatible with WooCommerce 3.4.0 and WordPress 4.9.6

    I installed XStore 4.26 just now and it the WooCommerce system status is reporting

    xstore/woocommerce/global/quantity-input.php version 3.3.0 is out of date. The core version is 3.4.0

    Is there another updating for Xstore coming out to bring xstore/woocommerce/global/quantity-input.php into compliance with WooCommerce 3.4.0 ?

    Thank you,
    Chad

    Avatar: bluehiveinteractive
    BHI
    Participant

    We also have a site broken because of this update. This is a major issue and should have been tested on your end before releasing it. There is absolutely no reason for a valid license to be invalidated because of an update. We have a few licenses for Xstore. We already submitted something on the Envato contact form. I appreciate your immediate response to this.

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    for this information.
    Avatar: bluehiveinteractive
    BHI
    Participant

    thank you. I have updated woocommerce and all is well with that error.

    Avatar: bluehiveinteractive
    BHI
    Participant

    Please note I pasted the wrong product url in my original post. It won’t allow me to edit it.

    This is the correct URL – https://www.bluehiveclients.com/ay/shop/luxcraft-island-side-chair-dining-height/

    I also noticed in the code that there is blank div which I believe is where the variation description is supposed to be displayed.

    <div class="single_variation_wrap">
    			<div class="woocommerce-variation single_variation" style="display: block;">
    	<div class="woocommerce-variation-description">
    		
    	</div>
    
    	<div class="woocommerce-variation-price">
    		<span class="price"><span class="woocommerce-Price-amount amount"><span class="woocommerce-Price-currencySymbol">$</span>294.00</span></span>
    	</div>
    
    	<div class="woocommerce-variation-availability">
    		
    	</div>
    </div>
    		</div>
    Avatar: bluehiveinteractive
    BHI
    Participant

    Disabling ‘AJAX Add to Cart’ setting with theme options under ‘Single Product’ options page fixed this for me.

    Avatar: bluehiveinteractive
    BHI
    Participant

    Please disregard, I found the option to turn off “Ajax “Add To Cart”” under Single Product options.

    Avatar: bluehiveinteractive
    BHI
    Participant

    Never mind. I answered my own question.

    Its under Theme Options >> Shop >> Product Page Banner

    Avatar: bluehiveinteractive
    BHI
    Participant

    I too would like to do this. How is this accomplished?

Viewing 22 posts - 1 through 22 (of 22 total)