Hello, @gwiezdnewrota,

I see, I have checked your site again now accordingly as you described in your previous reply, and found the issue on your site. And I think you are right as well, that issue is because of the animation as the animation is taking too long to appear/work on your site.

Please try to disable the animation of that block and check back again after clearing the cache.

And your provided WP Admin URL is not working now: https://postimg.cc/CB67bgGV

Regards 8Themes Team.

Hello, @raj,

Unfortunately, there is no such option in our theme for it, as the Shop page Menu item will only activate on the Shop page not on the categories archive pages, so you have to make it active on other pages using the Custom CSS, please share your live site URL with me here, so that I’ll check and prepare the Custom CSS for you.

Regards 8Themes Team.

Hello, @AnimalShop,

Yes, we have the “Product Carousel” element, you can use it on your site and set it as per your requirements: https://postimg.cc/DWWztjQp

Regards 8Themes Team.

Hello, @filmguerilla,

Alright, I have understood your issue, and thanks for letting us know that you are not using the single product builder.

Now, to solve your issue first you have to enable the social share from the Dashboard >> XSTORE >> Theme Options >> WooCommerce >> Single Product Page >> Single Product Layout check this image: https://postimg.cc/vDrDTHTm

Then to make the icon black and bigger you need to add the custom CSS code in the Dashboard >> XSTORE >> Theme Options >> Theme Custom CSS >> Global like you see in this image: https://postimg.cc/7b58tB8r

Here is the CSS code.

.single-product .product-share .menu-social-icons.icons-filled li a i {
    background-color: #000 !important;
    font-size: 20px !important;
}

Regards 8Themes Team.

Hello, @KD,

You may try to disable global option of stretching product images -> Theme Options -> WooCommerce -> Shop -> Products Style -> https://prnt.sc/sMXZVvMN5P7l

Also, about the size of product images read here – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
https://woocommerce.com/document/fixing-blurry-product-images/
It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.

Regards 8Themes Team.

Hello, @Topis,

Your issue has been solved please check back to your site now after removing the browser cache.

First I set your site max execution time: https://postimg.cc/9RhxFwRk and then went to WP-Dashboard >> Settings >> Permalinks and save changes from there, and it resolved your issue.

https://postimg.cc/jDfQwdbY

Regards 8Themes Team.

Hello, @TFS,

Sure, take your time.

Thanks for contacting us.
Have a nice day.

Regards 8Themes Team.

Hello, @Denys,

There must be some sort of issue at that time while you imported the demo, otherwise every time all the features imported with the demo import, and if you are not able to create the header by yourself. then please reset your WordPress and let me know which demo you want to use so that I’ll import that demo for you properly.

Regards 8Themes Team.

Hello, @Denys,

Sorry for the inconvenience but can you please share your WP-ADMIN Login details in the below-listed format in the private area in which you are facing the issue so that we’ll check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Hello, @TFS,

Actually, tracking orders is a default WooCommerce feature our theme has no influence on it. So to know how you can set it on your site you have to follow official WooCommerce documentation on it. Here is the documentation link: https://woocommerce.com/document/order-tracking-for-woocommerce-3/

Please read it carefully and follow the steps in order to avoid any mistakes.

Regards 8Themes Team.

Hello, @Jubaer,

1.. Actually for the footer image issue I have already replied to you on another topic of yours “333234” please check our response on it.

2.. To configure the Polulang plugin please read this article to understand how you can set up the plugins and use it on your site: https://polylang.pro/doc/installation/

Regards 8Themes Team.

Hello, @Manish Gupta,

Please update your theme and Core plugins to the very latest version and then check back your site again after removing the cache.

https://xstore.8theme.com/update-history/

https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Hope this will solve your issue.

Regards 8Themes Team.

Hello, @TFS,

1.. Yes, the changes you will make. will work in the child theme. No need to worry about its safe.

2.. Child theme is connected with the parent theme. If you make your site using a child theme and then you need to delete the child theme then it is possible that the changes no longer work so before deleting the child theme first export all the settings by activating the child theme and navigate to the Dashboard >> XSTORE >> Theme Options >> Export/Import and then first export the settings then you can delete the child theme and activate the parent theme then again go to this option and import the exported file so that all the settings will import in the parent theme. See image: https://postimg.cc/bDJ6GKL6

3.. As I said that the child theme is connected with the parent theme so it doesn’t matter you will get the update notification if the child theme is activated on your site.

Regards 8Themes Team.

Hello, @gwiezdnewrota,

Yes, I have checked your issue and found the cause of it. Actually, in the section, there is a class called “elementor-invisible” that’s why the section disappears for the first for somtimes. See image: https://postimg.cc/7bz8P2Rp Now, there are some possible reasons for this. This could be a cache issue because sometimes it works just fine as you said. So please contact your service provider to flush the server cache and please disable the cache plugins if you are using them on your site. Then check back to your site after clearing the browser cache I hope your issue will be resolved.

Note: If you still facing the issue then please share your site wp-admin URL and access in the private content area and allow us to change/remove the plugins and debug your site. Please take the complete backup of your site as well.

Regards 8Themes Team.

Hello, @Recep,

Actually, You have to understand it first. Let me explain to you.

By default, our theme has a speed optimization wizard in which you can find the necessary optimization option like CSS, JS, and other features of our theme like menu, static blocks, etc. And a cache plugin will optimize all of the content of your site like if you are using third-party plugins its files and cache will be controllable with the help of cache plugins. but using the cache plugin option and theme optimization wizard option at the same time will conflict and cause unexpected issues on the site.

So you have to use only one from the “Cache plugin and Theme optimization Wizard” in order to avoid unexpected issues on the site.

Regards 8Themes Team.