Hello, Nano Alvarez,

We have resolved this issue. Could you please check it?

Best regards,
The 8Theme Team

Hello, Sam,

I hope this message finds you well.

We would like to clarify the following points regarding the brand filter and the brand archive page on your website:

1) Brand Filter: This is triggered when a user selects a brand filter from the sidebar. In this case, the URL will include the corresponding argument, for example:
your site url/shop/?filter_brand=contacez

2) Brand Archive Page: This can be accessed either from the admin panel or via the “Brands List” widget. The URL for this page will look like:
your site url/brand/ceramir/

Currently, the brand filter (point 1) is not functioning because you have chosen to display only categories on the shop page. The brand filter operates based on the shop page, and as such, it will not work properly under the current settings. Additionally, we would like to point out that other filters may also not function correctly if you continue to display only categories on the shop page.

You have two options to resolve this issue:
1) Enable the display of products on the shop page.
2) Use the “Brands List” widget instead of the brand filter.

Please let us know how you would like to proceed or if you need further assistance.

Best regards,
8Theme’s Team

Hello, Trektor,

Unfortunately, we are unable to reproduce the issue on our end. Therefore, we kindly ask you to either temporarily switch your PHP version to 8.3 or provide us with a staging site that includes a copy of your website and PHP 8.3 installed.

Best regards,
8Theme Team

Hello, khurram virk,

As you are using WP Rocket, we would kindly recommend setting the following option to “OFF”:
Customizer -> Speed Optimization -> Disable Embeds.

Best regards,
8Theme Team

Dear Jenni,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear khurram virk,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

Dear Gracu_,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Dear iceball,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Dear Tugba,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

Dear Ju En,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

Dear Ju En,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Hello, Gabriele,

We hope this message finds you well. We would like to kindly inform you that we sent you an email two days ago, as well as another one today. Could you please check your inbox at your earliest convenience? Additionally, we kindly ask you to check your spam or junk folder in case the emails were mistakenly filtered there.

Thank you for your attention to this matter.

Best regards,
8Theme Team

Hello, Dusica,

The issue you’re experiencing is caused by an incorrect order of script loading, which prevents the scripts from executing properly due to a dependency failure. This problem is not related to the activated theme (which is why it falls outside the scope of our support). Unfortunately, switching to Elementor or any other page builder is unlikely to resolve the issue.

If you have just started developing your website, we would recommend reinstalling WordPress to ensure a clean setup.

Best regards,
8Theme’s Team

Hello, khurram virk,

Thank you for reaching out to us.

Could you kindly check if the following options are enabled in your settings?

– Customizer -> Speed Optimization -> Disable Embeds
– Customizer -> Speed Optimization -> Disable REST API Endpoint

Additionally, please verify if there are any extra plugins installed that might be disabling the REST API. This is often the case with security-related plugins.

Should you need further assistance, feel free to contact us.

Best regards,
8Theme’s Team

Dear Sergiu,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team