Hello,

We kindly request that you either disable the restriction or grant access to the wp-admin for users in Ukraine.

Warm Regards,
The 8Theme Team

Hello,

Custom CSS code can be used to change the styling of the mentioned button:

input[type='submit'].dokan-btn-theme, a.dokan-btn-theme, .dokan-btn-theme {
    background-color: red;
    border-color: red;
}
input[type='submit'].dokan-btn-theme:hover, a.dokan-btn-theme:hover, .dokan-btn-theme:hover, input[type='submit'].dokan-btn-theme:focus, a.dokan-btn-theme:focus, .dokan-btn-theme:focus, input[type='submit'].dokan-btn-theme:active, a.dokan-btn-theme:active, .dokan-btn-theme:active, input[type='submit'].dokan-btn-theme.active, a.dokan-btn-theme.active, .dokan-btn-theme.active, .open .dropdown-toggleinput[type='submit'].dokan-btn-theme, .open .dropdown-togglea.dokan-btn-theme, .open .dropdown-toggle.dokan-btn-theme {
    background-color: red;
    border-color: red;
}

The icon color:

.dokan-single-store .profile-frame .profile-info-box .profile-info-summery-wrapper .profile-info-summery .profile-info ul.store-social i.fa-instagram {
    color: red;
}

Warm Regards,
The 8Theme Team

Hello,

Oh, I see, fixed.

Warm Regards,
The 8Theme Team

Hello,

We are currently unable to log in using the credentials you provided https://prnt.sc/uc8qDIfgRYxF . Kindly ensure that the access details are correct before sending them in the future.

Best regards,
The 8Theme Team

Hello,

Could you please test if the same behavior occurs when using a default theme, such as Storefront? (Appearance > Themes).
If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

We would like to share what we are currently seeing on your Home page: https://prnt.sc/9FupP23ZcTHE

Could you please provide more detailed information regarding your request?

Warm Regards,
The 8Theme Team

Hello,

We have disabled third-party plugins, removed the old demo content, and re-imported it. Kindly review the result at your convenience.

You may now reactivate the necessary plugins. However, we recommend enabling only those plugins that are essential for your website’s functionality, as each additional plugin may slightly impact the site’s performance.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

We appreciate your interest in customizing your website functionality.

To achieve this, custom development will be required, as this functionality goes beyond the default theme options. We recommend working with a developer who can implement conditional logic based on user input and manage category visibility accordingly.

Please read this article about our paid additional customization service – https://www.8theme.com/documentation/xstore/uncategorized/paid-additional-customization-services/

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Ensure that the product page includes Open Graph meta tags (og:image, og:title, og:description) in the website’s HTML. These tags allow WhatsApp to generate a preview with an image when the link is shared.

Use an SEO plugin to add the necessary OG image and OG description for your pages, posts, and products.
Please remember to clear the Facebook cache for any products or pages that have been previously shared. You can do so by using the following link: https://developers.facebook.com/tools/debug/sharing/
If this process does not resolve your issue, we suggest reaching out to the support team for the Yoast SEO plugin for further assistance.

Warm Regards,
The 8Theme Team

Hello,

Thank you for your message. We’re glad to hear that the issue has been resolved.

Regarding your question, yes, our theme is compatible with the Polylang plugin for multilingual support.

Warm Regards,
The 8Theme Team

Hello,

The issue has occurred due to the recent update of the Elementor plugin.
For us to investigate and resolve the problem directly on your website, it is safe to provide access credentials via the Private Content area here.

At the moment, the issue no longer seems to be visible on your site, which suggests that the applied patches have been effective. We kindly recommend clearing your browser cache to ensure that the latest changes are properly displayed.

Best regards,
8Theme Team

Hello,

We kindly ask you to apply the patches provided at the following link:
https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

Once completed, please let us know whether the issue with the slider has been resolved.

Warm Regards,
The 8Theme Team

Hello,

Unfortunately, we were unable to log in using the credentials you provided.

To apply the “Poppins” font globally across your entire site—including all headings, paragraphs, and other text elements—you can follow these steps:
– Navigate to Theme Options > Typography and verify that the font settings are properly configured for each element (e.g., body text, headings, etc.). These settings apply globally across the site for content that is not managed by Elementor. Please note that the theme allows you to choose whether or not to use Elementor for specific content.
– Go to Elementor Settings > Global Fonts to review and adjust the global font settings. You can find more information here: https://elementor.com/help/view-and-edit-global-fonts/
– Regarding the content on pages, please note that each element may have its own local typography settings, which take precedence over the global settings. When a new element is added to the page, it inherits the global font settings by default, unless a different font is selected locally.

Best regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please navigate to:
Elementor > Settings > Integration > WooCommerce > Mini Cart Template > Disable.

Best Regards,
8Theme’s Team

Hello,

You’re most welcome!

Warm Regards,
The 8Theme Team