Hello,

Thank you for reaching out to us.

Please read this article – https://www.8theme.com/documentation/xstore/menu-set-up/how-to-enable-product-categories-for-menus/

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

To create Title Tags and Meta Descriptions for your Category pages, please follow these steps:

1. Navigate to Products > Categories in your WordPress dashboard.
2. Hover over the category you wish to edit and click on the “Edit” link.
3. Scroll down to the SEO section (usually provided by an SEO plugin such as Yoast SEO or Rank Math).
4. In this section, you will find fields to enter the Title Tag and Meta Description.
5. Fill in the desired information and click “Update” to save your changes.

If you are not seeing these options, please ensure that you have an SEO plugin installed and activated. We recommend using a plugin like Yoast SEO or Rank Math, as they provide user-friendly interfaces for managing SEO settings.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

Please watch this video – https://youtu.be/LgzC4iK-j6A?feature=shared

Warm Regards,
The 8Theme Team

Hello,

You’re most welcome! Wishing you a wonderful day ahead.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

1. You need to update the Core plugin – https://prnt.sc/TrNpcpEkiH2l https://www.8theme.com/documentation/xstore/plugins/plugins-update/

2. Additionally, it appears that multiple headers are currently configured on your site: https://prnt.sc/aC0xVcZdbdK4 To prevent potential conflicts, we suggest either removing the unnecessary headers or adjusting their display conditions accordingly.

Should you need further assistance, please do not hesitate to reach out.

Warm Regards,
The 8Theme Team

Hello,

It appears that the access you provided is for a different website than the one you are currently working on, which has caused some confusion.

To assist you further, we have recorded a video demonstrating the steps we took. Please review the video and check the private content area. We hope that this video, along with our previous responses, will help resolve your issue.

However, if you continue to experience difficulties on the test website, kindly provide us with the correct link to the website you are working on, along with the appropriate access credentials.

Best regards,
8Theme Team

Hello,

Thank you for reaching out to us.

Please apply a patch – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

Read more – https://www.8theme.com/topic/cant-edit-with-elementor-please-help-me-urgently-2/#post-453666

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

XStore Builders > Footer > edit template > https://prnt.sc/aqf1ZNbvHz8Y

Please read this article – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-footer-builder-with-elementor/

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please go to XStore Builders > Header Builder with Elementor > edit template – https://prnt.sc/YvVqk7jEinV0

Read more – https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

This task has been forwarded to our developers, and they will review the possibility of implementing a fix.

The issue is related to recent Elementor updates and code changes, which currently impose certain limitations on such functionality.

We kindly request that you download the necessary files of elements from the following link: https://fex.net/s/anmxc4z – Upon successful download, please proceed to edit a page using the Elementor tool and import the templates to your website as per the instructions available at https://elementor.com/help/template-library/

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

1/ To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

2/ Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please read this article – https://www.8theme.com/documentation/xstore/xstore-features/fake-sale-popup-2/

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Custom CSS code can be used:

.elementor-slideshow__title {
    display: none !important;
}

Warm Regards,
The 8Theme Team

Hello,

Thank you for your message.

We noticed that there are several menus created on your website (as shown here: https://gyazo.com/c6a0d5bf31a6e10c0b7a7cf87e0cb5d4 ), which is why we asked for clarification regarding which specific menu you would like us to check.

When we access the Header Builder, we see the following menu: https://prnt.sc/8ZhQpR5SIZN_ — however, this does not match the menu shown in your screenshot: https://prnt.sc/fCCjwqX7Eu19

To assist you accurately, could you please confirm the following:

– What is the name of the menu shown in your screenshot? ( https://prnt.sc/7vZs1MZwYUWi )
– Which website are you referring to?

Additionally, we kindly ask you to provide us with a direct link to the menu and the website where the screenshot was taken. Although you previously shared a link in the Private Content area, we are currently unable to locate the menu you are referring to on the site you provided.

Once we have this information, we will be happy to assist you further in resolving the issue with the sub-category display.

We’ve added the subcategory to the menu https://prnt.sc/EQKiMLKBZvLi and it works fine – https://gyazo.com/d80b9e835b42b602e365abb60c527c51
Please clear the cache of your browser.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

While Loco Translate can successfully translate strings into any language you’ve added, only one translation can be activated at a time. That’s because the plugin relies on the core WordPress language switcher. To show translated strings to your visitors in a particular language, you need to select that language as the default in your site’s settings. Read more – https://translatepress.com/loco-translate-plugin-tutorial/

If you want to use your site in multiple languages, then you have to use WPML (paid) or Polylang plugin (free) as per your requirements: https://www.8theme.com/documentation/xstore/theme-translation/
Or read this article – https://colorlib.com/wp/wordpress-multilingual-plugins/

Please note that the language switcher menu shown in our demo is for illustrative purposes only. It demonstrates how the language selection menu may appear once a multilingual plugin is installed and properly configured. After choosing and installing the appropriate plugin according to its documentation, you will be able to add a language switcher to your website.

We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Warm Regards,
The 8Theme Team