8theme.com

Forum Replies Created

Viewing 30 posts - 1 through 30 (of 731 total)

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8theme

Support staff

January 30, 2017 at 14:30

You are welcome!

#153466 Copied In reply to: YouTube Video in Popup

8theme

Support staff

January 30, 2017 at 14:29

Great, you are welcome 🙂

#153465 Copied In reply to: Category-tree shows all subcategories

8theme

Support staff

January 30, 2017 at 13:55

You can turn off “Show hierarchy” option in widgets options https://gyazo.com/8c5318548325d8811f6f05dea45a227b

Regards

#153458 Copied In reply to: Category-tree shows all subcategories

8theme

Support staff

January 30, 2017 at 13:34

Great, you are welcome.

#153454 Copied In reply to: In-page slider broken

8theme

Support staff

January 30, 2017 at 13:33

Great, you are welcome.

#153453 Copied In reply to: e-mail from "lost password"

8theme

Support staff

January 30, 2017 at 13:31

Hello,

Memory limit is may be limited by your server also. We suggest you contact your providers for help in this question.

Regards

#153452 Copied In reply to: Memory limit error

8theme

Support staff

January 30, 2017 at 13:26

Hello,

Thank you for using our theme.

Could you please provide us your admin access so we can see your website? And send us also a screenshot of the menu you are writing about.

Regards

#153450 Copied In reply to: Category-tree shows all subcategories

8theme

Support staff

January 30, 2017 at 09:58

We see that something is still breaks your JS files https://gyazo.com/27d85009d44360866edfe2ffb954bbb9
Please, check it.

#153420 Copied In reply to: In-page slider broken

8theme

Support staff

January 30, 2017 at 09:45

It seems to be a problem in caching plugin configuration. Try to deactivate it or check its configs.

#153416 Copied In reply to: In-page slider broken

8theme

Support staff

January 30, 2017 at 08:50

Hello,

Thank you for contacting us.

We can’t see your website because of maintenance mode enabled. Please, provide your admin access.

Regards

#153410 Copied In reply to: In-page slider broken

8theme

Support staff

January 30, 2017 at 08:48

Hello,

Please, provide us your admin access so we could check it.

Regards

#153409 Copied In reply to: Custom Tab Content – Strips out Tags

8theme

Support staff

January 30, 2017 at 08:45

Hello,

You can remove this request by disabling Wishlist plugin in admin panel -> Plugins.

Regards

#153407 Copied In reply to: etheme_wishlist_fragments

8theme

Support staff

January 30, 2017 at 08:45

Hello,

Please, try to switch to default theme to see if it is caused by our theme or it’s some issue from WooCommerce.

Regards

#153406 Copied In reply to: e-mail from "lost password"
8theme

Support staff

January 30, 2017 at 08:43
Hello,

Thank you for contacting us.

Try to increase video height manually using this simple CSS fix

.popmake-content iframe { height:800px!important; }

Regards
#153405 Copied In reply to: YouTube Video in Popup
8theme

Support staff

January 30, 2017 at 08:40
Hello,

.secondary-menu-wrapper .menu li > a { font-size:12px; padding-top:5px; padding-bottom:5px; }

Regards
#153404 Copied In reply to: Secondary Menu – Font Size / Row Height
8theme

Support staff

January 30, 2017 at 08:38

Hello,

Unfortunately, there are no any other option for sales badges in our theme.

Regards

#153402 Copied In reply to: Change Sale Badge Background / Shape

8theme

Support staff

January 30, 2017 at 08:37

Hello,

Could you please specify what layout for the single product page are you using? And provide a link where we can see the problem.

Regards

#153401 Copied In reply to: Move product price

8theme

Support staff

January 30, 2017 at 08:35

Hello,

Sorry, but we don’t have other solution for this. This question is related to additional code customization and it is out of our free theme support scope. If you want us to implement this functionality for you we can do this as a paid service.

Regards

#153400 Copied In reply to: Add SKU to Cart and Order (email)

8theme

Support staff

January 27, 2017 at 11:45

But you don’t need to resize any photo before upload. Just set your desired images sizes in WooCommerce -> Settings -> Products -> Display as shown on the screenshot and WordPress do this for you.

You can find page/post layout settings when you edit some particular page or post in admin panel.

Regards

#153226 Copied In reply to: Size and resize images

8theme

Support staff

January 27, 2017 at 11:43

Hi,

Sorry, we meant Core Plugin that includes all post types. And you have it installed. All you need to do is to update our theme to the latest version available on themeforest.

Regards

#153225 Copied In reply to: Tesimonials with VC
8theme

Support staff

January 27, 2017 at 09:22
OK, try to replace the code with a new one instead

@media only screen and (max-width: 1200px) and (min-width: 992px){ .top-bar { display: block; } .top-links ul{ right: auto; left: 0; } .top-bar .top-links .topbar-widget{ display:block; } }

Regards
#153212 Copied In reply to: Top Bar on Landscape
8theme

Support staff

January 27, 2017 at 09:10

Hello,

Please, provide a screenshot and a link to the page so we could take a look at the problem.

Regards

#153211 Copied In reply to: Shop page ROW background image

8theme

Support staff

January 27, 2017 at 09:10

Hello,

Please, provide a screenshot for better understanding.

Regards

#153210 Copied In reply to: Mobile View Padding

8theme

Support staff

January 27, 2017 at 09:05

Hello,

But it is impossible to make every font size and line height be changed only with one option. In this case you will get ALL texts on the site absolutely equal by size. Sorry, but there is no such option in our theme.

Regards

#153209 Copied In reply to: Theme Font Size and LIne Height

8theme

Support staff

January 27, 2017 at 09:04

Unfortunately, there is no such option to open it on desktop and close on mobile. We will consider adding it in the future.

Regards

#153208 Copied In reply to: Search Filters on Mobile

8theme

Support staff

January 27, 2017 at 09:03

Hello,

It happens because you have changed product page layout only for this product to “small” https://gyazo.com/1b33e82ce339bd7953ea8e7948c7e9d6
Please, double check this firstly.

Regards

#153207 Copied In reply to: Single Product Page Container Size Problem

8theme

Support staff

January 27, 2017 at 08:59

Hello,

Be sure that you activated Post types plugin and turned on Testimonials in Theme Options firstly.

Regards

#153206 Copied In reply to: Tesimonials with VC

8theme

Support staff

January 27, 2017 at 08:53

Hello,

These fields come with Massive addons plugin for Visual Composer. You need to activate it to be able to use them.

Regards

#153204 Copied In reply to: Parralax

8theme

Support staff

January 27, 2017 at 08:51

Hello,

Yes, our theme includes search on mobile devices and it is located in the mobile navigation. See screenshot https://gyazo.com/65a70fd977204b61491c46fe414a7e1f

Regards

#153203 Copied In reply to: Search in mobile and fixed header

8theme

Support staff

January 27, 2017 at 08:49

Sorry, but it is not quite clear for us what do you mean by “resize the image in the template automatically”?

#153202 Copied In reply to: Size and resize images
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Viewing 30 results - 1 through 30 (of 731 total)

Viewing 30 posts - 1 through 30 (of 731 total)

1 2 3 … 23 24 25 →

Forum Replies Created

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