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  wilson-legros

  Participant

  January 29, 2017 at 22:52

  Hello,
  I’m still testing my website and created a new user.
  I tried the “lost password” and it doesn’t works : no e-mail is received in user’s mailbox to reset password.
  What do I have to do ?
  Thank you,
  Wilson

  #153377 Copied Theme version: Version : 3.6 WooCommerce version: Version 2.6.13

  3 Answers

  

  8theme

  Support staff

  January 30, 2017 at 08:45

  Hello,

  Please, try to switch to default theme to see if it is caused by our theme or it’s some issue from WooCommerce.

  Regards

  #153406 Copied
  

  wilson-legros

  Participant

  January 30, 2017 at 11:30

  Hello,
  Sorry it’s my mistake : there was a problem in SMTP services.
  Thank you,
  Regards,
  Wilson

  #153427 Copied
  

  8theme

  Support staff

  January 30, 2017 at 13:33

  Great, you are welcome.

  #153453 Copied