Forum Replies Created

Viewing 30 posts - 391 through 420 (of 731 total)
  • Avatar: 8theme
    8theme
    Support staff

    Hello,

    Thank you for the question.

    Yes, we have a video tutorial that will help you create a menu like our demo has https://www.youtube.com/watch?v=ShxeT_7SGfI&index=3&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Try to put the following code snippet to the custom CSS for tablets in Theme Options

    .top-bar {
        display: block;
      	text-align:center;
    }
    
    .top-bar .top-links {
        width:100%;
      	display:block;
      	text-align:center;
    }
    
    .top-links ul {
    	float:none;
    }

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Thank you. We just checked in FireFox and it seems to be working ok for us https://i.gyazo.com/89fe054aa2dfefc008042bf5bb66c029.gif

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Could you please provide us your website link so we could see how it looks now?

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    You can read about how to create custom translations in WooCommerce documentation here https://docs.woocommerce.com/document/woocommerce-localization/#section-5

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Could you please provide a link to your website so we could check it?

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Could you please provide a full list of domains that you currently have with our theme activated and domain that you also need to set up our theme on?

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    As we already mentioned in previous topic, 500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress

    If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress

    If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Thank you for reporting us about the issue.

    We will fix it in the next update that will be released in a few days.

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Thank you for contacting us.

    We will review our electronic demo import and try to improve it in the future. If you have any difficulties now, just write us and we will help you ASAP.

    We have reset all your purchase code activations and now you can try to activate theme again.

    Kind Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    If you want to make logo to the left side you need to choose some other layout. Variant Center 3 is dedicated to place the logo to the middle of the header.

    Sorry, but is not possible to make top header and top footer always fixed on scrolling.

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Thank you for using our theme.

    We just tested a few pages on your website and languages selector works correctly for us. Each time we change the language all content is being translated properly. Have you already managed this issue?

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    You need to create a row with Visual Composer and divide it into 4 columns with Widgetized areas. Then you are able to add WooCommerce Products widget in different configuration and sort products in different orders like price, number of sales or random.

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Please, provide a link where we can see this issue live since we can’t reproduce it on our website.

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Try to place the following CSS fix for mobile devices only in custom CSS section of Theme Options

    .back-top {
        display: block!important;
    }

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Sorry, but is not possible in our theme. Our post audio format supports only audio hosted on Soundcloud.

    Kind Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Thank you for contacting us.

    1. Unfortunately, it is not possible without additional code customization. Customers are able to find a link to login form in the mobile menu when they tap on a hamburger icon in the header.

    2. You can change their order in the file header.php. Try to swap these lines of code

    				<?php etheme_get_mobile_menu(); ?>
    				<?php etheme_top_links( array( 'short' => true ) ); ?>

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello rwlee33,

    Thank you so much for posting your solution here on the support forum. Very appreciated.

    Kind Regards

    Avatar: 8theme
    8theme
    Support staff

    OK, contact us if you will have any additional questions.

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Unfortunately, there is no such function in our theme and it may require additional customization to achieve this.

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    We just checked your website and see that you are using Masonry grid inside the tabs element. The problem is that Visual Composer masonry images grid doesn’t work inside elements like tabs or accordion. That’s why we suggest you use standard WordPress gallery for your images. You can add it via Text block -> Add Media -> Create gallery.

    Kind Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Thank you so much for reporting us about this issue.

    We will fix it on our demo soon. You can easily configure your slider to be responsive also. Here is a video tutorial that should help you https://www.youtube.com/watch?v=iyuxFo-WBiU

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    “filter-wrap” is located in the file wp-content/themes/xstore/woocommerce/archive-product.php

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    It was caused by object cache enabled in W3 Total Cache. Please, check now.

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    1. Please, add the following code to the custom CSS to make this button be next to the dropdown

    .product-information table.variations {
    	width:100%;
    }
    
    .product-information table.variations td.value select{
    	width:70%!important;
    }
    
    .reset_variations {
    	margin-left:10px;
    	display:inline-block;
    	top:7px;
    	position:relative;
    }

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    We just tested your website and see that pages are loading fast, without any problems. Average server response is 1s, that is ok for WordPress website. Have you already fixed your problem? Or maybe do you have any other ones?

    Regards

    Avatar: 8theme
    8theme
    Support staff

    Sorry, please try again now.

    Avatar: 8theme
    8theme
    Support staff

    Hi,

    Thank you for contacting us.

    Could you please try again now?

    Avatar: 8theme
    8theme
    Support staff

    Hello,

    Still working on your issue. Could you please ask your server providers to update OpenSSL system library to the 1.0 version and write us about the result?

    Thank you

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    391–420 of 731 posts
Viewing 30 posts - 391 through 420 (of 731 total)

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