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RevSlider 500 Internal Server Error - by Imtiyaz

This topic has 2 replies, 2 voices, and was last updated 7 years, 3 months ago ago by 8theme

  • Avatar: Imtiyaz
    Imtiyaz
    Participant
    January 2, 2017 at 12:59

    I’ve updated the plugin to the latest version (5.3.1.5). It causes the 500 Internal server error. Please provide a solution. It is urgent, Please take it on high priority.

    #150677 Copied Theme version: 1.8
    1 Answer
    Avatar: 8theme
    8theme
    Support staff
    January 3, 2017 at 11:19

    Hello,

    500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress

    If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.

    Regards

    #150735 Copied

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