Xstore Failed to load resource: the server responded with a status of 404 (), admin-ajax.php 404

This topic has 16 replies, 3 voices, and was last updated 11 months ago ago by Rose Tyler

  • Avatar: purovaalban
    bani
    Participant
    December 20, 2022 at 13:23

    Hi,
    I have a problem with the xstore template.
    Error
    Failed to load resource: the server responded with a status of 404 ().
    admin-ajax.php 404

    Please, contact administrator
    for this information.
    15 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2022 at 15:01

    Hello,

    Do you have any server cache or CDN? Because it looks like some kind of server or CDN cache. If you are logged in everything works fine (as a rule cache is disabled for the logged in users) but once you try incognito – nothing works and errors from the old files.

    Regards

    Avatar: purovaalban
    bani
    Participant
    December 27, 2022 at 00:41

    Hi,
    Yes, I have a server cache.
    I am using wp rocket plugin but again I have the same problem.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 27, 2022 at 10:17

    Hello,

    Have you tried to disable server cache and wp rocket temporarily?
    Please contact your hosting provider and ask for assistance.

    Regards

    Avatar: purovaalban
    bani
    Participant
    January 7, 2023 at 17:20

    Hi,
    I have tried all the changes you suggested but it is not working, again the same problems.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 8, 2023 at 12:22

    When we tried to activate WooCommerce plugin a critical error occurred. Please provide FTP access.
    If you do not know how to create FTP, contact with your hosting provider, they will help you.

    Regards

    Avatar: purovaalban
    bani
    Participant
    January 9, 2023 at 13:42

    Hi,
    in private content are you have ftp users.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 9, 2023 at 14:02

    Hello,

    Please check the screenshot in the private content area
    Once the problem with WooCommerce and database will be solved, you need to fix this https://prnt.sc/rO9sjshqPLlZ , by contacting your hosting provider – https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements

    Regards

    Please contact administrator
    for this information.
    Avatar: purovaalban
    bani
    Participant
    January 9, 2023 at 14:20

    Hi,
    OK, I’m trying to fix the problem in the screenshot.
    But you also have two subdomains in the private content where the problem with 404 error and ajax error appears

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 9, 2023 at 14:25

    Hello,

    Please try to re-install WordPress (Dashboard > Updates) on one of these sites, then go to Theme Options > click on Publish.
    If this doesn’t help, provide wp-admin access to that site.

    Regards

    Avatar: purovaalban
    bani
    Participant
    January 9, 2023 at 14:32

    Hi,
    I tried this way, it didn’t work.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2023 at 09:16

    Hello,

    As you may see some WP customers had the same issue -> https://wordpress.org/support/topic/notice-ob_end_flush-failed-to-send-buffer-of-zlib-output-compression-0/
    It seems that you have enabled on your server some configuration that breaks the editor and admin-ajax actions and shows those notices.
    According to the fact you have the same errors with default theme please, contact your hosting provider to fix it and check the Editor then.

    We found that you have the notice from WP at the bottom on WordPress dashboard
    https://prnt.sc/GjxxwXa_870b
    we tried to add a temporary fix by adding the next code to your child-theme/functions.php but it has no success

    remove_action( ‘shutdown’, ‘wp_ob_end_flush_all’, 1 );
    add_action( ‘shutdown’, function() {
    while ( @ob_end_flush() );
    } );

    We found that solution from next article -> https://www.kevinleary.net/wordpress-ob_end_flush-error-fix/ but for your case it does not work anyway.

    We checked only auto.kre…. web-site but it seems that you have similar issues on all your web-sites. Please, contact your hosting provider and fix those ones. Once you do it – give us feedback if you solved your issues after that fix.

    Regards

    Please contact administrator
    for this information.
    Avatar: EntreDos123
    Estudio EntreDos
    Participant
    April 21, 2023 at 11:22

    Thanks Rose, we tryied this script but doesn´t work.

    Will ask to Elementor Team and say you the answer…

    thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2023 at 13:08

    Hello, Estudio EntreDos,

    Ok. I will not close this topic, you will be able to reply here.

    Kind Regards,
    8theme team

    Avatar: EntreDos123
    Estudio EntreDos
    Participant
    April 26, 2023 at 20:55

    Hi Rose this is the response of Elementor Support.

    Thank you for contacting Elementor Support.

    I would be glad to help you with this issue, however, speed optimization is out of the scope of our support as website speed depends on various factors that we do not control.

    This means that for many of the things that need to be improved, the 3rd party plugins/services might be required.

    What I can do is share the links that can help you with speed optimization:

    Website Performance Optimization in Elementor
    How to Speed Up a Slow Elementor Website | Elementor
    19 Ways To Speed Up A WordPress Website (2021 Guide) │Elementor
    Troubleshooting A Slow Loading Elementor Editor | Elementor

    I hope for your understanding.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2023 at 09:50

    Hello, Estudio EntreDos,

    We look forward to continuing our conversation on this topic – https://www.8theme.com/topic/high-loading-time-for-xstore-core-dont-know-the-reason/#post-354691

    Kind Regards,
    8theme team

  • Viewing 16 results - 1 through 16 (of 16 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.