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  Toby Lee Wilson

  Participant

  February 1, 2021 at 14:10

  I am not able to Update my X Store theme from 7.2.4 to 7.2.4.1

  It is showing an error.

  An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

  #271597 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2

  1 Answer

  

  Rose Tyler

  Support staff

  February 1, 2021 at 14:47

  Hello,

  Thanks for using our theme.
  Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update the theme
  OR provide us with temporary wp-admin and FTP access, so we can help you with the update.

  Regards

  #271605 Copied