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WordPress 3.9 update problem - by dccdesign

This topic has 106 replies, 33 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

Eva Kemp

Support staff

May 26, 2014 at 22:26

Hello @MauroAC,

As I understood you have Legenda version 2.2.
Have you deleted wpbakery folder from wp-content/themes/legenda before update?
Please read the documentation carefully: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

Regards,
Eva Kemp.

#4995 Copied

MauroAC

Participant

May 26, 2014 at 22:30

I don’t even have wpbakery. I completely uploaded the new “legenda” folder to the themes folder. I read the upgrade notice – Will I have to REDO/RECREATE my page?

Please, contact administrator
for this information.

#4997 Copied

MauroAC

Participant

May 26, 2014 at 23:10

The import and export are not working either. Thanks for the quick reply.

#5001 Copied

Francisco Ramirez

Participant

May 26, 2014 at 23:53

Hello, Me too, I feel the same.

I have upgraded to WordPress 3.9.1 and I have uploaded the newest files linked from your post. I read the documentation carefully: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade.

Regards,

#5003 Copied

Eva Kemp

Support staff

May 27, 2014 at 11:36

Hello @MauroAC,

Please provide us with FTP and wp-admin panel credentials and we’ll check the issue.

Regards,
Eva Kemp.

#5070 Copied

Eva Kemp

Support staff

May 27, 2014 at 11:38

Hello @Francisco Ramirez,

Are you also experiencing the problem with import/export or VC?
Please provide us with FTP and wp-admin panel credentials as well.
We’ll check what the reason is.

Regards,
Eva Kemp.

#5072 Copied

MauroAC

Participant

May 27, 2014 at 11:41

Thank you for your help!!!!

Please, contact administrator
for this information.

#5073 Copied

Eva Kemp

Support staff

May 27, 2014 at 12:47

Hello @MauroAC,

As I see you don’t have Visual Composer plugin installed.
You can find it in the directory /wp-content/themes/legenda/framework/plugins. Unpack the archive js_composer.zip and upload it to /wp-content/plugins, then you’ll be able to activate it in admin panel > Plugins.

If there are still some problems please provide us with FTP login details.

Regards,
Eva Kemp.

#5093 Copied

sjhgeary@gmail.com

Participant

May 28, 2014 at 08:14

I’m having these issues as well – after upgrading to Legenda 2.2, I’m unable to install the Visual Composer plugin and my entire site is broken!! It looks awful and there’s no way I will go back and fix it all manually. I’m disappointed that an update this malicious was released.

Here is the error message I get when I try to install the Visual Composer plugin:
Plugin could not be activated because it triggered a fatal error.
Warning: require_once(/home/content/55/12081055/html/wordpress/wp-content/plugins/js_composer/composer/lib/wpb_autoupdate.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/55/12081055/html/wordpress/wp-content/plugins/js_composer/composer/include.php on line 12

Fatal error: require_once() [function.require]: Failed opening required ‘/home/content/55/12081055/html/wordpress/wp-content/plugins/js_composer/composer/lib/wpb_autoupdate.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/55/12081055/html/wordpress/wp-content/plugins/js_composer/composer/include.php on line 12

Please, contact administrator
for this information.

#5200 Copied

Eva Kemp

Support staff

May 28, 2014 at 09:36

Hello @sjhgeary@gmail.com,

You had some files missed in VC plugin folder. Did you make any changes in the plugins directory?
I’ve reuploaded the VC plugin and activated it.
Please check your site now.

Regards,
Eva Kemp.

#5215 Copied

sjhgeary@gmail.com

Participant

May 28, 2014 at 15:17

Thank you very much Eva, this helped

Best,
Sarah

#5280 Copied

Eva Kemp

Support staff

May 28, 2014 at 15:24

You’re welcome.

Regards,
Eva Kemp.

#5281 Copied

GILLES KORZEC

Participant

June 7, 2014 at 07:51

hello, I just installed the latest version 2.2 theme legenda on wordpress 3.9.1 with WooCommerce 2.1.10 (latest version), and I can not show the product images in a simple product page.

Yet the image appears before well on the homepage?

that could help me?

#6337 Copied

Eva Kemp

Support staff

June 7, 2014 at 09:31

Hello @GILLES KORZEC,

Please don’t duplicate your questions in different topics.
Please create your own topic for any requests.
Thank you.

P.S. You’ve been already replied in another topic.

Regards,
Eva Kemp.

#6342 Copied

GILLES KORZEC

Participant

June 7, 2014 at 11:33

Ok, but how to créateur your own topic ?
Thx

#6356 Copied

Eva Kemp

Support staff

June 7, 2014 at 13:27

Hello @GILLES KORZEC,

You need click “New” link at the top of the page when you’re logged in to your account of the forum:

Regards,
Eva Kemp.

#6367 Copied

idacarr

Participant

August 16, 2014 at 15:15

Hi, I got the same issue, then I did this change:

“On in /wp-includes/shortcodes.php on line 193
Change:
if ( false === strpos( $content, ‘[‘ ) ) {
To:
if ( false === strpos( (string) $content, ‘[‘ ) ) {
Basically just cast the $content variable as a string”

It got rid of the warnings but then the menu stopped working on mobile devices. Now I’m trying to install the update but it’s not working? Do I have to get rid of the old version first?

Please, contact administrator
for this information.

#12711 Copied

Eva Kemp

Support staff

August 16, 2014 at 16:25

Hello @idacarr,

You don’t need to keep old files when updating the theme. They must be overwritten by the new ones. Please watch the tutorial how to update the theme: https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Eva Kemp.

#12713 Copied

idacarr

Participant

August 16, 2014 at 17:22

Hi again,

Thanks, but I use Hostgator which have a built in file manager. It wasn’t possible to just click and drag like that, the site got really weird. Tried to click upload but couldn’t upload the entire folder. Tried to upload a zip… I managed somehow cause in WP it now says Legenda 2.3. But, now the site is a total mess. What happend?

Would it be better to totally erase Legenda and the upload it?

#12724 Copied

Eva Kemp

Support staff

August 16, 2014 at 23:50

Hello @idacarr,

Yes, it will be better to reinstall the theme totally with the new version.
Create a back up of your files and database before.

Regards,
Eva Kemp.

#12739 Copied
Tagged: problem, templates, update, woocommerce, wordpress
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