WordPress 3.9 update problem - by dccdesign

This topic has 106 replies, 33 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

  • Avatar: Fred
    Fred
    Participant
    August 26, 2014 at 07:28

    Just download the 2.3 update from themeforrest but i cant simply install it on my website.. ive been using Cyberduck to upload the files and im getting errors all the time, can you help me updating my theme?

    Also, is there any way i can join the home slider with the menu (theres a 15 px or so Gap between them and its very annoying)

    ooh and one more thing… how can i change the navigation?, it was showing the title of the page before and now is gone and the rest went to both sides of the pages!…

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2014 at 11:57

    Hello @Alfredo,

    As I see the site that is located in the folder “nuevo” is working fine.
    Sorry, but your request is a bit unclear concerning the navigation. Could you please show a screenshot to have better understanding?
    Thank you.

    Do you want to have only the slider joined to the menu or the banners as well?
    Also you can change its position in wp-admin panel > Revolution Slider, open the settings for your slider and find Position box on the right.

    Regards,
    Eva Kemp.

    Avatar: Fred
    Fred
    Participant
    August 26, 2014 at 18:25

    OOh… sorry.. i was moving a few things last night while waiting for response hehehehe…
    what i want about the home slider and banners is to reduce the space between them to 5 or 10 pixels because they look quite separated!…

    and also.. the theme in the dashboard still says 2.2… can you help me upgrade it? im getting errors all the time, please¡ (i did include my site credentials on my first message)

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 27, 2014 at 06:49

    Hello Alfredo,

    Please provide us with link to the page where you need reduce the space.

    Regards,
    Robert Hall.

    Avatar: Fred
    Fred
    Participant
    August 27, 2014 at 07:56

    is the home page!

    again i try to upgrade (since you havent helping me) the 2.3 version!.. but i simply cant!.. and something happen to my shop… the side bad went down… please help me upgrade the theme!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 27, 2014 at 09:39

    Hello @Alfredo,

    I’ve updated the theme to 2.3 version and added the following code into custom.css file:

    .rev_slider {
        padding-right: 10px;
    }
    
    .banner {
        margin-bottom: 5px;
    }
    
    .vc_custom_1409127254236 {
        margin-top: -15px;
    }

    Please check your home page now. Is it what you wanted?
    Shop page has been fixed. Please check. The problem was you selected Left sidebar for Products page in Theme Options but in Pages > Shop you had Right Sidebar selected for “Sidebar Position” in the “Page Layout” box. I’ve set it to Left Sidebar as well as in Theme Options.

    Regards,
    Eva Kemp.

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