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Webshop questions - by irish - on WordPress WooCommerce support

This topic has 58 replies, 5 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler

irish

Participant

June 2, 2016 at 19:46

Hi Eva,

Thanks you!

See private content for FTP inlog.

Please, contact administrator
for this information.

#128261 Copied

Eva Kemp

Support staff

June 3, 2016 at 09:26

Hello,

FTP credentials are incorrect. Please check them.

Regards,
Eva Kemp.

#128301 Copied

irish

Participant

June 3, 2016 at 09:31

Sorry!

Please, contact administrator
for this information.

#128302 Copied

Eva Kemp

Support staff

June 3, 2016 at 10:45

Hello,

Thank you. Now the credentials are correct.
As I see your site is translated. Please specify what exactly you can’t translate.

Regards,
Eva Kemp.

#128316 Copied

irish

Participant

June 8, 2016 at 09:21

Hi Eva,

I made some customizing in the translation files nl_NL but i can’t see the changes. How can i set those files in the webshop? I already uploaded it in the map languages.
And i also want to know this because we have to translate it also in other languages 🙂

1. It it possible to set the shop page, on the mobile, in 2 columns?

#128831 Copied
Jack Richardson

Support staff

June 8, 2016 at 11:19
Hello,

I’ve updated translation files.
Please check now.
If the problem still persists please specify what exactly should be changed.

1. Add this code in Theme Options > Custom CSS > Custom CSS for mobile:
```
.products-grid .product {
   width: 50% !important;
}
```
Best regards,
Jack Richardson.
#128856 Copied
irish

Participant

June 8, 2016 at 11:35

Hi Jack,

How did you do that then? And where do you set the NL_nl?
Nothing changed unfortunately.
For example:
Checkout->Afrekenen
Product description->Product omschrijving

#128864 Copied

Eva Kemp

Support staff

June 8, 2016 at 11:54

Hello,

As I see some strings aren’t translated in nl_NL.po file in the directory wp-content/themes/royal/languages:
http://storage2.static.itmages.com/i/16/0608/h_1465383074_2076454_e7dcc4cb08.jpeg
Check it.
Also I’ve added locale in wp-config.php file:
$locale='nl_NL';

To translate “Checkout” title you need rename the “Checkout” page with your language in Pages section.

Regards,
Eva Kemp.

#128874 Copied

irish

Participant

June 13, 2016 at 07:48

Goodmorning!

1. See footer titles. There is some line going over the text and the title “information” does not have a line at the left and right side.
2. Can i remove all SKU names in a single product page? We don’t use it. But when leaving empty i still see this: http://www.puro-dogfood.com/product/crocmix-2611/
3. How can i make the breadcrumbs link, in white?
4. How can i remove the date in 8Theme Recent posts widget? So you only see the title?
5. How can i set a empty space between the header and the content on the blog page: http://www.puro-dogfood.com/puro-tips-nieuws/ ? Now the image of the 1st blog is totally against the header…

#129271 Copied
Jack Richardson

Support staff

June 13, 2016 at 08:42
Hello,

1. Add this code in Global Custom CSS:
```
.footer-top-2 .widget-title span::after {
    display: none;
}
```
2. Please use this css code:
```
span.sku_wrapper {
    display: none;
}
```
3. Add the following css code:
```
.page-heading a {
    color: white;
}
```
4. Add this code:
```
.blog-post-list .media > .pull-left {
   display: none;
}
```
5. Use this css code:
```
.blog .page-content {
    margin-top: 30px;
}
```
Best regards,
Jack Richardson.
#129287 Copied
irish

Participant

July 1, 2016 at 11:38

Hi Jack,

Visual composer doesn’t work anymore! Updated everything from your website but i can’t fix it. The rows are invisible so i can’t change anything. Can you help please?

#132097 Copied

Eva Kemp

Support staff

July 1, 2016 at 11:48

Hello,

As I see VC editor is working http://prntscr.com/bnfqw8 .
Clear browser cache and check again.

Regards,
Eva Kemp.

#132101 Copied

irish

Participant

July 1, 2016 at 16:52

Ah right, i see it now.

Other strange issue:

1. See this print screen: http://www.puro-dogfood.com/wp-content/uploads/2016/07/Schermafbeelding-2016-07-01-om-17.47.07.png
On every product page there is all of a sudden a navigation in the middle of the page, on the left and right of the page. But when i click on it it doesn’t do anything. How can i remove this?

2. See product page: The custom tabs aren’t working anymore…
3. See print screen of product page: What are those lines?? http://screencast.com/t/dgvun24Bkr

#132151 Copied
Eva Kemp

Support staff

July 1, 2016 at 17:09
Hello,

1./2./3. Try to use this code in Global Custom CSS:
```
.carousel-area {
   display: inline-block;
}
```
Regards,
Eva Kemp.
#132154 Copied
irish

Participant

July 4, 2016 at 14:03

Hi Eva,

We want to make an other shop with you theme but we were wondering if the following Wootheme extensions also work with your theme:

https://woocommerce.com/products/variation-swatches-and-photos/
https://woocommerce.com/products/shipping-multiple-addresses/
https://woocommerce.com/products/product-add-ons/

#132386 Copied

Eva Kemp

Support staff

July 4, 2016 at 14:25

Hello,

We didn’t test these plugins with the theme and can’t guarantee their full compatibility.
You may try to check them yourself.

Please take our apologies.

Regards,
Eva Kemp.

#132401 Copied

irish

Participant

July 26, 2016 at 10:10

Hi Eva!

1) All the buttons, used in My Account-page, are black with a black font. Can the font be white? Like on this page: http://www.puro-dogfood.com/my-account/orders/
2) On this page: http://www.puro-dogfood.com/my-account/ there is an English text. How can i change this? I can’t find it in the .po files

#134717 Copied
Eva Kemp

Support staff

July 26, 2016 at 10:49
Hello,

1. Please use this code:
```
.woocommerce-Button.button {
    color: white;
}
```
2. I’ve updated woocommerce-nl_NL.po in the directory wp-content/languages/plugins. Check the translation in this file.

Regards,
Eva Kemp.
#134721 Copied
irish

Participant

July 26, 2016 at 10:58
Great thank you!

Only now the account page is:
```
Hallo <strong></strong> (niet ? <a href="Puro Dogfood">Uitloggen</a>).

Via het account dashboard kun je jouw recente bestellingen bekijken, verzend- en factuuradressen beheren en <a href="">wachtwoord- en accountgegevens aanpassen</a>.
```
So the codes are not working
#134725 Copied
Eva Kemp

Support staff

July 26, 2016 at 11:14

Hello,

I’ve edited your file woocommerce-nl_NL.po.
Clear browser cache and check the text now.

Regards,
Eva Kemp.

#134729 Copied
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