Webshop questions - by irish - on WordPress WooCommerce support

This topic has 58 replies, 5 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

  • Avatar: irish
    irish
    Participant
    July 26, 2016 at 11:37

    Hi EVa,

    Yup thanks! Works!

    Only not all the buttons are okay in the My Account page : http://www.puro-dogfood.com/my-account/orders/

    Avatar: Eva
    Eva Kemp
    Support staff
    July 26, 2016 at 12:44

    Hello,

    I don’t see any issues:
    http://storage5.static.itmages.com/i/16/0726/h_1469533438_8490681_ccdccdf4b5.png

    Please show a screenshot where buttons are displayed incorrectly.

    Regards,
    Eva Kemp.

    Avatar: irish
    irish
    Participant
    July 26, 2016 at 18:15

    1) I mean the page: http://www.puro-dogfood.com/my-account/orders/

    2) See a product page like: http://www.puro-dogfood.com/product/diner-227/. What’s happening with the related products haha? I see 40 products at the bottom :S. 4 or 5 will be enough haha

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 26, 2016 at 20:18

    Hello,

    1. Please show a screenshot for better understanding.

    2. Have you edited theme files? May we reupload the theme. Confirm you have a back up.

    Best regards,
    Jack Richardson.

    Avatar: irish
    irish
    Participant
    July 27, 2016 at 07:13

    Hi Jack,

    1. http://www.puro-dogfood.com/wp-content/uploads/2016/07/Schermafbeelding-2016-07-27-om-08.06.21.png
    2. I’ve backed up the content via FTP but i think i have the very last version of it

    Avatar: Eva
    Eva Kemp
    Support staff
    July 27, 2016 at 09:26

    Hello,

    1. Add this code in Global Custom CSS:

    .button.pay, .button.view, .button.cancel {
        color: white;
    }

    2. Please clarify after what actions you’ve got such issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: irish
    irish
    Participant
    July 27, 2016 at 10:26

    Hi,

    2. Sorry i don’t get your question? What do i have to do now? There’s something wrong but i didn’t do anything so there are no actions…

    Avatar: Eva
    Eva Kemp
    Support staff
    July 27, 2016 at 12:12

    Hello,

    2. I’ve disabled our related.php file and let the default Woocommerce files load.
    Please check related products now.

    Regards,
    Eva Kemp.

    Avatar: irish
    irish
    Participant
    July 29, 2016 at 10:49

    Hi EVa,

    Yes, that works! Now it looks good. Thank you again! [EDIT], i updated the theme and now your changes are gone…. http://www.puro-dogfood.com/product/puro-puppy-diner-227/#comment-40

    1. Look at this product: http://www.puro-dogfood.com/product/crocmix-2611/ . When you click on “Reviews”, you see that there are 2 words going over each other in the review. ADMIN and BEANTWOORD (answer).

    2. For example the same product; Is it possible to collapse the options (10 kg, 20 kg) so you see all the options in stead of the drop down?

    3. See footer. The 2 titles in black background, have a line trough the words.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2016 at 15:26

    Hello,

    We recommend you to make backup of the site before update.

    Unfortunately there is no such option for options (10 kg, 20 kg). You can use some 3rd-party plugins, but we don’t guarantee full compatibility with our theme https://woocommerce.com/products/product-add-ons/

    The issue has been fixed.
    Clear browser cache and check now.

    Regards,
    Rose Tyler.

    Avatar: irish
    irish
    Participant
    August 9, 2016 at 10:18

    Hi Rose,

    1. How can i remove the author & date at all blog posts?
    2. See blog page: http://www.puro-dogfood.com/puro-tips-nieuws/ . When using the image slider like second blog, the navigation only show when hovering the image. Is it possible to show the navigation always? And in black?
    3.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2016 at 10:43

    Hello,

    Add this code in Global Custom CSS:

    .blog-post .meta-post{
       display: none; 
    }
    .format-gallery .post-gallery-slider .owl-controls .owl-buttons div{
       border: 2px solid #000;
    }
    .format-gallery .post-gallery-slider .owl-controls .owl-buttons div:before{
        color: #000;
    }
    .format-gallery .post-gallery-slider .owl-controls .owl-buttons .owl-prev {
        left: 20px;
        opacity: 1;
    }
    .format-gallery .post-gallery-slider .owl-controls .owl-buttons .owl-next {
        right: 20px;
        opacity: 1;
    }

    Regards,
    Rose Tyler.

    Avatar: irish
    irish
    Participant
    May 30, 2017 at 12:17

    Hello!

    The popup i’m using on the homepage http://www.puro.nl is not responsive. How can i fix this for mobile screens?
    Wp acces in private content

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2017 at 12:35

    Hello,

    Unfortunately, can’t open your site. Please check.
    Also, please provide screenshot for better understanding.

    Regards,
    Rose Tyler.

    Avatar: irish
    irish
    Participant
    May 30, 2017 at 12:59

    Oh yes i’m sorry, we’ve a IP- redirect so only dutch people see it…

    Imac : https://www.screencast.com/t/AtTBXCC96Mw
    Phone: https://www.screencast.com/t/ybc9YsR4k4ay

    Avatar: maxmullins
    Max Mullins
    Participant
    May 30, 2017 at 13:10

    Hello @irish.

    The Visual composer plugin which came with our theme allows you to create responsive layout. You will need to recreate it as pure visual composer element and use static block id for etheme popup. Also you may wrap each element of your form into the rows.
    Please test following code as an example:

    [vc_row][vc_column][vc_column_text]
    Wil jij ook op de hoogte blijven van al het nieuws op het gebied van onze diervoeding, tips en tricks?
    Schrijf je dan nu in en ontvang af en toe een leuke e-mail van ons.
    [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
    Nieuwsbrief
    [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][mc4wp_form id="15603"][/vc_column_text][/vc_column][/vc_row]

    The mailchimp form in example above is a shorcode with id of the form and can be inserted into the text block as shortcode[mc4wp_form id="15603"] . It is a little bit different from the method you selected for newsletter creation but it is fine as it completly lays within composer tool.
    When static block will be rebuilded you may copy and paste its id to the shortcode [block id= “”]. Then replace previously created “newsletter code” in appearance->theme options->promo popup. See the screenshot (http://prntscr.com/fdsdwt).

    Regards,
    Max Mullins

    Avatar: irish
    irish
    Participant
    June 12, 2017 at 11:37

    Hello!

    Quick question:
    When you logged in and go to “mug account” and click on “my orders” you’ll see all buttons in black + black font, so unreadable. Also when you click on “View order” the button for “order again” is the same.

    How can we change the font color to white?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 12, 2017 at 16:27

    Hello,

    Try to use this code:

    .woocommerce-orders .button {
        color: white;
    }

    Regards,
    Rose Tyler.

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