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Variations disappeard - by adierel - on WordPress WooCommerce support

This topic has 25 replies, 4 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

adierel

Participant

August 22, 2015 at 07:04

hey guys,
OK so i don’t know code but, I had tried switching to another theme and my variables work fine, look: https://www.chuchick.com/shop/flowered-tutu-dress/

so I guess this is a the issue were the variables disappear.

please help

thanks
adi

#81707 Copied

Eva Kemp

Support staff

August 24, 2015 at 11:09

Hello,

Variations are shown with parent Legenda theme, so it means they are not loading only with the child theme because of the customizations you made.
You have to check your own changes yourself as we don’t know what you edited in the code.

Thank you for understanding.

Regards,
Eva Kemp.

#81882 Copied

adierel

Participant

August 24, 2015 at 12:33

hey eve
I have switched to the parent theme and this is how my site looks: http://screencast.com/t/mT2VZxwco
you can also see that it didn’t fix the issue with the variations

please look into this further

thanks
adi

#81904 Copied

adierel

Participant

August 25, 2015 at 11:00

Hey Eva,
Any news on this issue?

#82143 Copied

Jack Richardson

Support staff

August 26, 2015 at 11:18

Hello,

I’ve checked the product https://www.chuchick.com/shop/dotted-lace-dress/ and variations aren’t shown even with Twenty Fifteen theme. Please check yourself.
You have to ask Woocommerce support regarding this issue and mention to them that the problem persists with Twenty Fifteen theme too.

Best regards,
Jack Richardson.

#82379 Copied
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