Return to previous page

Theme - by amd4ever - on WordPress WooCommerce support

This topic has 30 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

Olga Barlow

Support staff

January 14, 2021 at 11:44

Hello,

1) Use the bottom header text color area to change the color of the content that you have there https://prnt.sc/wnahfq
Don’t add the custom code for the header to Elementor custom https://prnt.sc/wnagam

2) Using White label plugin https://prnt.sc/wnaitb https://xstore.helpscoutdocs.com/article/108-white-label-branding-plugin allows you to change the backend styles to your corporate styles https://prnt.sc/wnb3gl We even activated the child theme but gochyu.com still detects theme as the XStore, so don’t have the solution for this.

Regards

#268362 Copied

amd4ever

Participant

January 14, 2021 at 12:58

ok thanks. we want to buy more licenses its possible to add the support time?

2. we want to disable w3 cache and add our premium wp rocket, its possible to find the best settings for your theme for wp rocket?

#268377 Copied

Olga Barlow

Support staff

January 14, 2021 at 13:18

Hello,

Every license you buy has the support period mentioned in the notice when you buy it. Theme author does not manage the support period. ThemeForest system generates it automatically after your purchase https://themeforest.net/page/item_support_policy

2) Our theme supports all the WPRocket options. So, you should not face any issues with this.

Regards

#268388 Copied

amd4ever

Participant

January 14, 2021 at 21:05

1 we bought +3 licenses now, we have 6 licenses now and we will have only at total 8 months support since our first license

2 at new eshop we will use demo https://xstore.8theme.com/elementor/demos/babyland01/cart/

we want at homepage and in categories to make the product layout like: https://toytown-ishi.myshopify.com/collections/onesie

https://ibb.co/cD5rxqL
https://ibb.co/chj0Gf5

3. and top header like https://ibb.co/cDQgjVB

4. and shape in images like https://ibb.co/pLvkbGj

#268472 Copied
Olga Barlow

Support staff

January 15, 2021 at 12:52
Hello,

1) Theme author does not manage the license period. Contact Envato support if you want to discuss this. We can do nothing, sorry, we just follow the Envato terms and information that they provide us.

2) We don’t have such hover effect for the products. Submit additional customization request here to implement this.

3) Use pattern image for the top bg image to implement this https://prnt.sc/wogui5

4) Add the below code to Theme Options > Custom CSS
```
.woocommerce-product-gallery__image img {
    border-radius: 25px;
}
```
Regards
#268541 Copied
amd4ever

Participant

January 15, 2021 at 13:17

we need to have 0 error here https://wave.webaim.org/
its a website that will fund with european funds and need to comply with WCAG 2.0

Please contact administrator
for this information.

#268549 Copied

Olga Barlow

Support staff

January 15, 2021 at 17:54

Hello,

Could you, please, provide us with FTP access to your site? We’ll try to fix issues related to our theme.

Regards

#268620 Copied

amd4ever

Participant

January 16, 2021 at 18:28

ok, its not this website we have and other with your theme (we have 6 licenses)
that need to fund with european funds.
We gone make the changes we want and send you ftp.

Some issues that we have with (link at private)
1. at slider revolution at mobile at home page its hidden at header
2. its possible at slider revolution not to auto play at mobile
3. at homepage cant load products at other tabs at mobile –> https://ibb.co/Y8kvhT6

Please contact administrator
for this information.

#268736 Copied

amd4ever

Participant

January 18, 2021 at 12:38

link

Please contact administrator
for this information.

#268927 Copied

Olga Barlow

Support staff

January 19, 2021 at 10:50

Hello,

1) Disable header overlap option for the mobile device https://prnt.sc/x780re
2) We did not find such option in Revolution slider settings. But you may also ask the plugin author about this https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments
3) Don’t see the mentioned issue https://gyazo.com/37b94263e83459dc4c3c601ed69963e6

Regards

#269073 Copied
1 2

Viewing 30 results - 21 through 30 (of 30 total)