Internal server error are showed after click to pay an order in checkout page

This topic has 2 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

  • Avatar: stefano.zinnanti@outlook.com
    stefano.zinnanti@outlook.com
    Participant
    June 18, 2022 at 19:23

    I tried to do in test mode an order but after i payed in the top of the page show the error: Internal server error.
    Also It does not showed the page of order confirmation after the checkout.
    I Disabled all the plugin and i saw that there is a conflict with woocommerce.
    I have in the same time put the wp_memory limit 128M

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2022 at 08:10

    Hello,

    Do you have this issue if you enable any other WP theme like Storefront or Twenty Twenty?
    Please provide the error_log file.
    Have you tried to contact your hosting provider to check the situation from their side?

    Regards

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