Hello,
I am requesting technical assistance regarding a severe performance issue involving XStore, XStore Core, WooCommerce and Elementor.
### Environment
* WordPress 7.0
* XStore 9.7.5
* XStore Core 5.7.5
* WooCommerce 10.8.1
* Elementor 4.1.4
* PRO Elements 4.1.0
### Main issue
The website is extremely slow both on the frontend and in the WordPress admin area.
This issue has been observed on two completely different hosting providers:
1. Locaweb (PHP 8.3 + Percona 5.7)
2. Hostinger (PHP 8.2 and PHP 8.3 tested + MariaDB 11.8 + LiteSpeed)
The behavior is very similar on both environments:
* Slow frontend page generation.
* Very slow WordPress admin.
* Elementor takes a long time to load.
* Administrative actions often take several seconds to complete.
Because the same issue occurs on two different hosting providers with different infrastructures, I do not believe this is a hosting-related problem.
### Important observation
I understand that your official XStore demo websites are extremely fast, even when using WooCommerce and Elementor.
For this reason, I am not suggesting that XStore is generally slow.
However, my installation is dramatically slower than your demos, both on the frontend and in the WordPress dashboard. I would like to understand whether there is a known configuration issue, compatibility issue, corrupted data issue, or any specific setting that could explain this abnormal behavior.
### Performance measurements
Using Query Monitor:
* Page generation time: approximately 6 seconds
* Database queries: approximately 0.15 seconds
This suggests that the database is not the bottleneck.
Most of the execution time appears to be spent elsewhere during WordPress processing.
### Hostinger-specific issue
On Hostinger, the situation becomes even more severe.
Elementor cannot load pages when WooCommerce is active together with XStore Core or PRO Elements.
The Elementor editor does not load, including when using Elementor Safe Mode.
Multiple requests return HTTP 503 errors.
Examples:
* POST /wp-admin/admin-ajax.php
* GET /wp-json/elementor/v1/checklist/user-progress
* GET /wp-json/elementor/v1/kit-elements-defaults
### Plugin isolation tests
Elementor only:
* Works
WooCommerce only:
* Works
Elementor + WooCommerce:
* Works
Elementor + XStore Core:
* Works
Elementor + PRO Elements:
* Works
Elementor + WooCommerce + XStore Core:
* Elementor editor does not load
Elementor + WooCommerce + PRO Elements:
* Elementor editor does not load
### Additional information
The issue occurs even on very simple pages.
REST API is working correctly.
The following endpoints respond normally:
* /wp-json/
* /wp-json/elementor/v1/
PHP limits have already been increased:
* WP_MEMORY_LIMIT = 512M
* WP_MAX_MEMORY_LIMIT = 1024M
* PHP memory_limit = 1024M
* max_execution_time = 360
* max_input_vars = 5000
No improvement was observed.
### My request
Could you please review this situation and advise whether there are any known issues involving:
* XStore 9.7.5
* XStore Core 5.7.5
* WooCommerce 10.8.1
* Elementor 4.1.4
* PRO Elements 4.1.0
that could explain:
1. Severe frontend and backend slowness across multiple hosting providers.
2. Elementor failing to load when WooCommerce is combined with XStore Core or PRO Elements.
Could you also advise whether there are specific XStore modules, WooCommerce features, Elementor experiments, compatibility settings, or diagnostic steps that should be reviewed?
I can provide Elementor System Info, Query Monitor screenshots, and browser console/network logs if needed.
Thank you for your assistance.
