This topic has 48 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Abhijeet
Hey Rose,
After you fixed 1 issue the website is loading slowly but dashboard is opening faster. After 10 min my website open and the theme is showing different https://www.loom.com/share/6a28c9ae58ec460a8db34c2462c3c244
Hello,
Sorry for the delay in answering. We have a lot of requests.
1) We have fixed compatibility issues related to our theme with the WC Marketplace plugin. Did you find more problems?
2) You can submit refund request here https://themeforest.net/refund_requests/new
3) I don’t see problems with your site https://gyazo.com/50c5c1618d72694027a42f334e1d34a9
Regards
Hey Olga,
One more problem I found in theme.
1] The vendor store page is not full width https://gyazo.com/c4a5acdee04c61e48870c03c7948da44
2] when I go to single page builder and remove the add to card and buy now option the option is not working in product page. Refer video – https://www.loom.com/share/5210a328bff74996816d92ede501960d
Regards
Abhijeet
Kindly ignore second issue.
2] when I go to single page builder and remove the add to card and buy now option the option is not working in product page. Refer video – https://www.loom.com/share/5210a328bff74996816d92ede501960d
Hello,
1) Where did you see that section could be full-width? Plugin displays vendor information in the container even on their official demo http://wcmpdemos.com/all-in-one-demo/vendor/sonsuzdeneme/ It does not have option to make it full-width.
Regards
Hey Olga,
Now I think no more issue is there(if i will found any issue i will inform you) and when the update will release of fixing of wc-marketplace so that i can update the theme in stating site.
Regards
Abhijeet
Hello,
The next update will be a major update that will include also speed improvements. We plan it in the end of July – August.
Regards
Thanks for Informing Olga.
The issue related to '‘Screen Size Error’' has been successfully resolved, and the topic is now closed for further responses