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Screen Size Error - by Abhijeet - on WordPress WooCommerce support

This topic has 48 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Abhijeet

Rose Tyler

Support staff

June 19, 2021 at 07:34

Hello,

I’ve informed our developers about your request one more time.
Please be patient.

Regards

#291396 Copied

Abhijeet

Participant

June 19, 2021 at 08:35

Thanks Rose. Let me know what’s developer says.

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Abhijeet

Participant

June 21, 2021 at 06:58

Any update from developers?

I’ve informed our developers about your request one more time.

#291540 Copied

Abhijeet

Participant

June 22, 2021 at 07:32

No reply?????

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Olga Barlow

Support staff

June 22, 2021 at 10:55

Hello,

I have told you a week ago that we’ll be able to release style improvement with the latest version of the WC Marketplace plugin not earlier than for 2 weeks. We do remember this and there is no need to ask about this every few days because unfortunately, we are not able to fix this earlier.

Regards

#291635 Copied

Rose Tyler

Support staff

June 23, 2021 at 08:55

Hello,

Do you have a test environment?

Regards

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Abhijeet

Participant

June 24, 2021 at 09:44

Hello,

Can you explain little bit what you are saying. The link you have provided is not opening. https://gyazo.com/b9b2def2e4bef2656739e30ce3a86cde

Regards
Abhijeet

#291878 Copied

Rose Tyler

Support staff

June 24, 2021 at 09:51

Hello,

We’ve sent archives of the theme and Core plugin to your registration email. Please check.

Regards

#291879 Copied

Abhijeet

Participant

June 24, 2021 at 09:54

I have received but what we have to do.

#291880 Copied

Rose Tyler

Support staff

June 24, 2021 at 10:03

You asked about compatibility with the plugin, we added it, right now it is a test version, so you can install it on a test site and check if all is fine. Let us know in case you find any bugs, and our developers will fix them.

Regards

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Abhijeet

Participant

June 24, 2021 at 10:05

Hello,

Thank you Rose and your development team for test version. I will let you know till tomorrow if it’s work or not.

Regards
Abhijeet

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Abhijeet

Participant

June 24, 2021 at 10:06

I have to add wc-marketplace also. Right?

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Rose Tyler

Support staff

June 24, 2021 at 10:08

Yes, test with the latest version of the wc-marketplace plugin.

Regards

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Abhijeet

Participant

June 24, 2021 at 15:03

Hey Rose,

I have to activate pro version or free version of wc-marketplace?

Regards
Abhijeet

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Olga Barlow

Support staff

June 24, 2021 at 16:33

Hello,

It does not matter. Activate versions that you plan to use and report if you find any issues.

Regards

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Abhijeet

Participant

June 27, 2021 at 08:41

Refer Private

Please contact administrator
for this information.

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Abhijeet

Participant

June 28, 2021 at 07:15

Hello,

You have forwarded to dev team about this issue

#292290 Copied
Rose Tyler

Support staff

June 28, 2021 at 09:16
Hello,

1/ we have fixed layout for each vendor on vendor list page -> http://prntscr.com/1796797 (comparing to default woocommerce theme Storefront)
2/ Vendor template is not working even with default WooCommerce Storefront theme -> http://prntscr.com/179cn45. Truly saying it works when switching current theme to another one. But when trying to Save it then it is in the old state.
3/ This issue is independent of your theme, because it is a compatibility issue between Elementor and the Vendor plugin. As a workaround ad the next code in Theme Options > Them custom CSS:
```
.wcmp-banner-wrap .description_data {
    display: none;
}
```
Regards
#292301 Copied
Abhijeet

Participant

June 28, 2021 at 14:25

Can you tell me what to do now lots of issue with xstore theme. Wc-marketplace is not working properly with xstore.

#292345 Copied

Abhijeet

Participant

June 28, 2021 at 14:32

Can i get refund?

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