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Questions for a webshop - by irish - on WordPress WooCommerce support

This topic has 80 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Eva Kemp

Eva Kemp

Support staff

April 29, 2016 at 14:11
Hello,

1. Could you please show a screenshot of the issue?

2. Use this code in Global Custom CSS:
```
article.post h2 {
  font-size: 30px !important;
}
```
3. Unfortunately there is no such option.

4. Sorry, but this widget doesn’t have such options.

5. Use this code in Global Custom CSS:
```
.button.view, .button.invoice {
  color: #727272;
  background-color: #262626;
  font-size: 13px;
}
```
Change the values to yours.

Regards,
Eva Kemp.
#123515 Copied
irish

Participant

May 3, 2016 at 10:38

Hi EVa,

Did you saw my last ticket :)?

#123775 Copied

Eva Kemp

Support staff

May 3, 2016 at 11:39

Hello,

Yes, your last post was submitted on April 29, wasn’t it?
I replied to your questions. Could you send screenshots for mentioned items in my post?

Thank you.
Regards,
Eva Kemp.

#123796 Copied

irish

Participant

May 6, 2016 at 12:34

Hi Eva,

1. Yesterday i saw a problem in the website http://www.e-bikewereld.nl . If you look in Firefox or Internet Explorer, the homepage is different than in Safari. (I made the shop in Safari).
The bike is set down under the header, in stead of over the header, like in safari. Safari is good.

Can you please help me with this?

2. How can i set a different title size of the Blog titles?
3. When uploading a Youtube movie in a Product, it only shows the play-icon. Is it possible to show a pre-image or something?
4. I used the Brands-filter in the widget for the sidebar of the shop: http://e-bikewereld.nl/product-categorie/accu-revisie/
But now it shows every brand. Is it possible to remove the brands that are empty
OR/AND-> show it like a drop down menu?

5. On this page: http://e-bikewereld.nl/mijn-account/ you see black button’s with “View” “Download order”… How can i change those colors included the fonts?

#124432 Copied

Eva Kemp

Support staff

May 6, 2016 at 13:54

Hello,

I’ve already replied to these questions in my previous post:

1. Could you please show a screenshot of the issue?

2. Use this code in Global Custom CSS:

article.post h2 {
font-size: 30px !important;
}

3. Unfortunately there is no such option.

4. Sorry, but this widget doesn’t have such options.

5. Use this code in Global Custom CSS:

.button.view, .button.invoice {
color: #727272;
background-color: #262626;
font-size: 13px;
}

Change the values to yours.

Regards,
Eva Kemp.

#124462 Copied

irish

Participant

May 10, 2016 at 15:12

Woops! i’m so sorry Eva! I din’t saw the second page! Sorry!!!

1. This is in Forefox and is the same problem in Internet Explorer: http://e-bikewereld.nl/wp-admin/post.php?post=18733&action=edit

2. How can i change the red button “read more” http://e-bikewereld.nl/blog-2/ + change the language

3. How can i change the background of the recent post widget on, for example, this page? http://e-bikewereld.nl/blog-2/

#124968 Copied
Jack Richardson

Support staff

May 11, 2016 at 09:47
Hello,

1. To show image overlapping the header you need use Revolution Slider plugin and create a slider, then edit your home page and select the slider in “Show revolution slider instead of breadcrumbs and page title” section on the right side of the editor. Also you have to use 2nd header type in Theme Options > Header.

2. Add this code in Global Custom CSS:
```
.vc_btn3.vc_btn3-color-juicy-pink, .vc_btn3.vc_btn3-color-juicy-pink.vc_btn3-style-flat {
    color: #fff;
    background-color: #F4524D;
}
```
Change colors to yours.
To translate the button you need translate VC plugin and move .po/.mo files to wp-content/languages/plugins directory.

3. Do you want to change background of the whole widget or just for the date label?

Best regards,
Jack Richardson.
#125080 Copied
irish

Participant

May 11, 2016 at 12:11

Hello Jack,

1. I’m sorry, i don;t understand. On every browser it looks great but nog on Internet Explorer and Firefox. So here is something wrong.
I can’t use the revolution Slider because i use the “hotspot items” shortcode. It really have to looks like this.

3. Only the date label, now it’s gold.

Other questions:

1. On the homepage i used the short code “info Banner” but Google see the titles of this banners as a H1. Can it be made like H2?

2. In the left topbar i can’t use a space between the words and the icon. Also a Enter doesn’t work.

3. In the URL’s from the product categories it said: http://e-bikewereld.nl/product-categorie/accu-revisie/
How can i remove the part “product-categorie” ?

#125134 Copied
Jack Richardson

Support staff

May 11, 2016 at 15:58
Hello,

1. In Chrome browser it’s also not overlapping http://storage2.static.itmages.com/i/16/0511/h_1462977161_2897289_189d342c05.jpeg .
Please show a screenshot where you see correct header.

3. Add this code in Global Custom CSS:
```
.date-event {
    border: 4px solid #cda85c !important;
    background-color: #cda85c !important;
}
```
Change #cda85c to your color value.

1. Add this code in Global Custom CSS:
```
#Info-banner-wrap3800 .ultb3-title, #Info-banner-wrap2820 .ultb3-title {
    font-size: 22px !important;
}
```
2. Try to use <br> tag between the strings in top bar.

3. These are default permalinks of Woocommerce, you can change to other slug in Settings > Permalinks.

Best regards,
Jack Richardson.
#125213 Copied
irish

Participant

May 11, 2016 at 18:48

1. This is Safari: http://e-bikewereld.nl/wp-content/uploads/2016/05/Schermafbeelding-2016-05-10-om-16.10.39.png

#125300 Copied

Eva Kemp

Support staff

May 12, 2016 at 08:24

Hello,

As I see in Safari image is also not overlapping the header.
Sorry, but we can’t understand what you want to achieve. Please show a screenshot how the page should look like.

Regards,
Eva Kemp.

#125392 Copied

irish

Participant

May 13, 2016 at 12:58

Hi Eva,

1. EDIT: I updated the theme and WordPress and now it works on every browser! 🙂 🙂 🙂

Okay, another time:) :
– This Is Safari and the way it had to look like: http://screencast.com/t/lAJxsirYF
– This is Internet Explorer and Firefox and here we have a problem: http://screencast.com/t/0TsJ0NAeZeQ

As you can see, the bike in Safari stands FOR the background, and in the other browsers it just go down… So it’s not the same in every browser. We really need to fix this. please help us!

2. See topheader: how can we make a space between the checkmark and the text? A normal space or enter does not work. And the code <br> just setting the text on an other line…

3. We use your “Brands” widget on the shop page but we are not happy with this. Beceause we have a lot of brands, it is a long list.
How can we make this a dropdown?
How can we remove the empty brands?
Or do you have an other idea?

#125688 Copied

irish

Participant

May 13, 2016 at 14:34

Help!
When you login in the backend of the homepage, i only see 3 rows but there are a lot more as you can see on the frontpage. What’s happend?

#125713 Copied
Jack Richardson

Support staff

May 13, 2016 at 16:18
Hello,

1. I’ve checked your site in Firefox and bike is shown properly http://storage6.static.itmages.com/i/16/0513/h_1463151809_9214572_567ed2aa42.jpeg as well as in IE 11 version:
http://prnt.sc/b3lpn8

2. Add this code in Global Custom CSS:
```
.topbar-widget.widget_text img {
    margin-right: 10px;
    margin-left: 10px;
}
```
3. There are no such features for Brands widget. You may try to use Woocommerce Brands extension.

4. This is because you’re using deprecated Tabs element http://storage4.static.itmages.com/i/16/0513/h_1463152643_7174206_9746d9f45c.jpeg . Remove it and add new Tabs element with your content, then save the page and other rows will load.

Best regards,
Jack Richardson.
#125725 Copied
irish

Participant

May 15, 2016 at 10:59

Hi Jack!

Great, thanks that works!

1. The Woocommerce brands extension, is it working WITH your brands widget?
2. I used your Product Categories shortcode on the homepage, how can i set that only the “Head” categories are showed? Or can i edit the categories that are showing now?
3. How can is set the product categories in 3 columns?

#125823 Copied
Eva Kemp

Support staff

May 16, 2016 at 10:59
Hello,

1. No, that’s different widget.

2. There is no such option. You can use Woo Product Categories element and select what categories to show.

3. To show 3 categories using our element add this code in Custom CSS for desktop:
```
.page-id-18415 .owl-carousel .owl-item {
   width: 380px !important;
}
```
Regards,
Eva Kemp.
#125901 Copied
irish

Participant

May 17, 2016 at 09:33

Hi Eva,

1. But how is the category shortcode set now? It is strange that you have this option but that we can’t set the categories that we want to show. Can we set it like a sortation on date or something? Or how can i do this?

#126121 Copied

Eva Kemp

Support staff

May 17, 2016 at 12:51

Hello,

As you can see in our element settings http://storage9.static.itmages.com/i/16/0517/h_1463485791_9529310_e8260ee3ab.jpeg there is only Parent ID field where you can add categories IDs and only child categories of those parent categories will be shown, but there is no option to set ids to show only parent categories.
You can use Woo Product Categories element http://storage6.static.itmages.com/i/16/0517/h_1463485890_3130716_dc404182f8.jpeg in this case.

Regards,
Eva Kemp.

#126158 Copied

irish

Participant

May 18, 2016 at 08:42

Hi Eva,

1. When you look at this product: http://e-bikewereld.nl/product/fietsaccu-gazelle/
And than look at the tab “Beschrijving”. I used “bullet points” for this text:

Technische gegevens:

Bagagedrager bevestiging
Gewicht: +/- 2,5 Kg
Verlichting: Gemonteerd in de accu
Techniek: Lithium Ion
Voltage: 36 Volt
Capaciteit: 10,4 Ah
Aantal Wh: 374

But it is an other font than the content font. How can i change this? This is for the whole website

2. I used the Brands widget on the homepage. How can i make this automatic slide? And can i show more than 3 in once?

3. When you look at the cart page: http://e-bikewereld.nl/winkelmand/
– The coupon button is black, how can i make this blue?
– The button to sell have a grey font, how can i make this white?

#126276 Copied
Jack Richardson

Support staff

May 18, 2016 at 10:27
Hello,

1. Please use this css code:
```
.tabs .tab-content li {
    font: 13px/24px 'Open Sans', Georgia, Helvetica, sans-serif;
    color: #767676;
}
```
2. Sorry, but there is no automatic slide option.

3. Add this css code:
```
.btn.big {
  background-color: #196275;
}
.cart-collaterals .checkout-button {
   color: white;
}
```
Best regards,
Jack Richardson.
#126294 Copied
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