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Product settings Categories or tags not loading

This topic has 9 replies, 3 voices, and was last updated 4 years, 7 months ago ago by Olga Barlow

  • Avatar: Dirk_Meij
    theeandtea
    Participant
    September 5, 2019 at 14:42

    Hi,

    When editing the Product settings and trying to add a category no category is loading

    Not loading

    But if we look at the single product its loading

    Here it loads

    #220841 Copied Theme version: Xstore 6.0 WooCommerce version: 3.7.0
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2019 at 14:47

    Hello,

    Try to enter id https://prnt.sc/p27xm9

    Regards

    #220842 Copied
    Avatar: Dirk_Meij
    theeandtea
    Participant
    September 5, 2019 at 14:52

    Nope nothing is happening

    nothing

    #220843 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2019 at 14:53

    Provide temporary wp-admin and FTP access.

    Regards

    #220844 Copied
    Avatar: Dirk_Meij
    theeandtea
    Participant
    September 5, 2019 at 14:57

    Done

    Please contact administrator
    for this information.
    #220845 Copied
    Avatar: Dirk_Meij
    theeandtea
    Participant
    September 5, 2019 at 15:47

    Ftp done

    Please contact administrator
    for this information.
    #220848 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 5, 2019 at 17:49

    Hello,

    Check now, please.

    Regards

    #220858 Copied
    Avatar: Dirk_Meij
    theeandtea
    Participant
    September 5, 2019 at 18:49

    Hi,

    Works perfectly. Can you explain what the change is>?

    #220869 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 5, 2019 at 18:53

    Hello,

    We have made changes in the XStore core plugin and updated your site to version 6.0.1 of the XStore theme and 1.3.1 of the core plugin. The new version includes fix of this issue.

    Regards

    #220870 Copied
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