Letter response to the buyer, error in the title tag “strong”

This topic has 10 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

  • Avatar: racshen
    racshen
    Participant
    February 20, 2022 at 17:27

    Hello! The problem is, when ordering a product, letters are sent to the buyer’s e-mail https://skr.sh/sCb081kiSQk , and there is an error in these letters, there is a “strong” tag https:// skr.sh/sCbKkhrSI2F . Can this be fixed?

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2022 at 08:02

    Hello,

    You are using this tag in titles of products – https://gyazo.com/60ec3f87d69309324d20dac80da183b4
    I’ve passed your request to our dev team.
    I will let you know once get an answer.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2022 at 14:51

    Have you changed credentials? We can’t login/connect.

    Regards

    Avatar: racshen
    racshen
    Participant
    February 22, 2022 at 15:47

    forgot, here are the new accesses

    Please contact administrator
    for this information.
    Avatar: racshen
    racshen
    Participant
    February 22, 2022 at 20:09

    Here are the new accesses

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2022 at 07:53

    Thanks for FTP access, but we can’t log in to the Dashboard still. Please check wp-admin access.

    Regards

    Avatar: racshen
    racshen
    Participant
    February 23, 2022 at 08:09

    Sorry

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2022 at 08:33

    Hello,

    Fixed. Clear cache and check now.

    Regards

    Avatar: racshen
    racshen
    Participant
    February 23, 2022 at 08:43

    Thanks! Everything is fine.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2022 at 08:50

    You’re welcome!
    Have a nice day!

    Regards

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