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  draykTrip

  Participant

  April 14, 2026 at 21:14

  We are encountering an issue where product images are loading and then being replaced by a placeholder. We know that the conflict is being caused by the YITH WooCommerce Product Add-ons & Extra Options Premium plugin.

  We know this issue has been raised in the past and fixed but no public solution has been shared.

  https://www.8theme.com/topic/product-images-not-loading-correctly-conflict-with-yith-woocommerce-plugin/

  This topic shares tht a fix can be applied to the following file:

  xstore-child/woocommerce/single-product/product-image.php

  We just need to know what the fix is.

  Thanks

  Content is visible for topic creator and
  support staff only.

  #468903 Copied
  4 Answers
  

  Jack Richardson

  Support staff

  April 15, 2026 at 05:55

  Hello @draykTrip,

  Please review the detailed solution we provided for a similar case in the following reply: https://www.8theme.com/topic/support-required-yith-woocommerce-gift-card-plugin-image-not-showing/#post-468153.

  If you would like our assistance, kindly provide temporary wp-admin access to your website in the private content area.

  Best regards,
  Jack Richardson
  The 8Theme’s Team

  #468916 Copied
  

  draykTrip

  Participant

  April 16, 2026 at 12:54

  Hey Jack,

  much appreciated!

  I was able to use that article to create a fix.

  #468980 Copied
  

  draykTrip

  Participant

  April 16, 2026 at 12:54

  Thanks for the support! My topic “Product Images Not Loading Correctly – Conflict with YITH WooCommerce Plugin” has been successfully resolved.

  #468981 Copied
  

  Tony Rodriguez

  Support staff

  April 16, 2026 at 12:54

  Dear draykTrip,

  Thanks for being part of our WordPress & WooCommerce community!

  We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

  Leave Feedback →
  (takes less than a minute)
  

  Together, we’re shaping a better WooCommerce experience for everyone.

  Topic closed.
  The 8Theme Team

  #468982 Copied
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