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  javi_web

  Participant

  July 5, 2026 at 19:43

  Hi,
  Please, check the URL in private content, I get a Javascript error avoiding gallery to work.
  Thanks.
  Regards,
  Javi.

  Content is visible for topic creator and
  support staff only.

  #471582 Copied
  4 Answers
  

  Ayan Rahman

  Support staff

  July 5, 2026 at 23:26

  Hi,

  Thank you for reaching out to us.

  To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
  Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

  Warm Regards,
  The 8Theme Team

  #471585 Copied
  

  javi_web

  Participant

  July 6, 2026 at 17:06

  Hi Ayan,
  I am sorry, I have realized that WP-Rocket caused the problem.
  No worry I will solve it.

  Regards,
  Javi.

  #471653 Copied
  

  javi_web

  Participant

  July 6, 2026 at 17:06

  Thanks for the support! My topic “Javascript error loading product detail photo gallery” has been successfully resolved.

  #471654 Copied
  

  Tony Rodriguez

  Support staff

  July 6, 2026 at 17:06

  Dear javi_web,

  It’s great having you in our WordPress & WooCommerce community!

  Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

  Leave Feedback →
  (takes less than a minute)
  

  Together, we grow stronger with every release.

  Topic closed.
  The 8Theme Team

  #471655 Copied
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