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Problems in mobile visualization - by Pablo

This topic has 14 replies, 2 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

Pablo

Participant

July 22, 2019 at 18:08

Hi, im having problems with the text on the buttons that i have. http://www.yankeecandle.com.uy, for example where says “velas classic jargrandes” in desktop you see fine, but not in the mobile version. There doesnt shows any text.

#217504 Copied Theme version: Royal

13 Answers
Olga Barlow

Support staff

July 22, 2019 at 18:52
Hello,

Add the following code to child theme style.css
```
@media only screen and (max-width: 480px){
	.banner .banner-content p {
	    display: block;
	}
}
```
Regards
#217511 Copied
Pablo

Participant

July 22, 2019 at 19:06

In wich line do i have to add that?

#217514 Copied

Olga Barlow

Support staff

July 22, 2019 at 19:34

Hello,

In wp-content/themes/royal-child/style.css if you use child theme. If not then use Theme Options > Custom CSS area.

Regards

#217520 Copied

Pablo

Participant

July 23, 2019 at 13:42

I Haver already added that in custom css area in theme options, in global and mobile but the problem persist.

#217571 Copied

Olga Barlow

Support staff

July 23, 2019 at 15:30

Hello,

Provide us WP Dashboard access to your site to check and help you.

Regards

#217578 Copied

Pablo

Participant

July 23, 2019 at 16:31

Sure, there you go.

Please contact administrator
for this information.

#217582 Copied

Olga Barlow

Support staff

July 23, 2019 at 19:07

Hello,

There is no need to use media query if you add the code to the appropriate area http://prntscr.com/oj1jz3 And we improved the code.

Regards

#217591 Copied

Pablo

Participant

July 23, 2019 at 19:18

Im still not seeing the text in the mobile version. Maybe im not explaining well. The Banners “Tarts” “Velas Classic Jar Grandes” etc, are the ones that in mobile im not seeing. Just the text. The images and behaivor is fine, but you dont see the text. Ive entered in “incognito” mode on mi S10 cell phone.

#217593 Copied

Olga Barlow

Support staff

July 23, 2019 at 19:35

Hello,

Are you talking about these banners http://prntscr.com/oj1ws1 ?
Try to clear the cache https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en

Regards

#217597 Copied

Pablo

Participant

July 23, 2019 at 19:49

Yes im talking of that banners. You have tryed it in a moblie or just in a desktop emulator tool of chrome? I have cleared the caché in my phone and still not seeing it?

#217598 Copied

Olga Barlow

Support staff

July 24, 2019 at 10:33

Hello,

Moved custom to child theme http://prntscr.com/ojbjjv and everything works fine for both: emulation and mobile device.

Regards

#217617 Copied

Pablo

Participant

July 24, 2019 at 18:38

Hi, now im seeing correctly. But the last Banner has other format than the others. I mean the one with the text “contactenos”. Could you fix it?

#217674 Copied

Olga Barlow

Support staff

July 25, 2019 at 11:28

Hello,

The custom ID that you used to style banner texts were missing for that banner, we have added http://prntscr.com/oju8q8

Regards

#217702 Copied
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