The package could not be installed I didn’t find the 8 0 10

This topic has 4 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Rose Tyler

  • Avatar: Sovia
    Sovia
    Participant
    November 26, 2021 at 06:55

    I didn’t find the 8.0.10 version file. on the download dashboard 8theme or envato dashboard
    An error occurred while updating XStore: The package could not be installed.
    I’ve tried through the dashboard there is a notification as follows: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
    system requirements are all in accordance with the guide
    Thanks

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 26, 2021 at 08:09

    Hello,

    Thanks for using our theme.
    The latest version of XStore (8.0.10v) you can find on ThemeForest. To download the theme from ThemeForest you need to enter the downloads area ThemeForest account, where you can view all your purchased themes. Find the XStore template among them, and click on the Download button to the right of the main content. Download the theme’s .zip file directly.
    XStore Core plugin can be downloaded from this page – https://www.8theme.com/downloads/
    https://xstore.helpscoutdocs.com/article/37-plugins-update

    About PCLZIP_ERR_BAD_FORMAT (-10), try the solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465
    or do the update via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update

    Regards

    Avatar: Sovia
    Sovia
    Participant
    November 27, 2021 at 07:00

    Thanks Rose, Problem Solve

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2021 at 08:02

    You’re welcome!

    Regards

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