Site duplicating pages and media - by sonso

This topic has 4 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Rose Tyler

  • Avatar: sonso
    sonso
    Participant
    August 20, 2021 at 04:23

    my site anconnurimission.org is acting weird, duplicating pages and media. Please investigate this issue for me. Thank you!

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2021 at 11:53

    Hello,

    We did not get reports about such problem before, and our theme doesn’t have anything that may cause such issue.
    Check how it works when a default theme, like Storefront, is activated on your site.
    Try to disable 3rd party plugins and check then, maybe one of the plugins caused the duplication.
    Contact your hosting provider and ask about assistance. Maybe the server error log will give a hint.

    Regards

    Avatar: sonso
    sonso
    Participant
    August 22, 2021 at 00:57

    Just to check, I made a brand new site with a new WordPress installation, with a fresh install of XStore, and nothing more. The site is at https://taik1.sg-host.com. The site, yet again, produced duplicate images. My hosting provider said no error was on the log. No 3rd party plugins were installed. Can you check again?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2021 at 10:32

    Hello,

    It looks like media import was run a few times.
    When I upload a new image, it is not duplicated – https://gyazo.com/893d2fd96c9fae04d04d599184b07f24
    What should we do to re-create the problem on your site?

    Regards

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