Problem with the wishlist and compare page

This topic has 4 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: amamatdi
    amamatdi
    Participant
    February 2, 2024 at 08:54

    hi
    when I use the wishlist and compare button I can add normally but when I click on the icon in the header to go to these page I don t find any thing the two pages don t work please help me to fix this issue

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 2, 2024 at 09:54

    Hello, @amamatdi,

    Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

    Additionally, please read and follow the steps written in our theme documentation here: https://xstore.helpscoutdocs.com/article/177-how-to-create-and-manage-wishlists-in-xstore

    https://xstore.helpscoutdocs.com/article/176-how-to-use-the-built-in-compare-feature

    We hope this helps.

    Kind regards,
    The 8Theme Team

    Avatar: amamatdi
    amamatdi
    Participant
    February 3, 2024 at 08:53

    hello thank you for your help
    now I have two questions:
    1/ it s about this capture “Capture d’écran 2024-02-03” what is this notification?
    2/ the two other captures that I send are about the wishlist widget why it Is locked because I want to customize my wishlist page by removing the share button and make some editing but with the short code that you gave to me I can t do that

    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 3, 2024 at 12:01

    Hello, @amamatdi,

    1/ The notification “Sorry, cannot use this function because Woo Subscriptions is not loaded” suggests that there is an issue with the WooCommerce Subscriptions plugin on your WordPress website.

    WooCommerce Subscriptions is a plugin that allows you to create and manage subscription-based products on your WooCommerce-powered online store. If you’re encountering this notification, it could be due to various reasons, including:

    Plugin Deactivation or Not Installed: Ensure that the WooCommerce Subscriptions plugin is installed and activated on your WordPress site. If it’s not installed, you can download and install it from the XStore dashboard > Plugin installer https://ibb.co/Z60NHLD

    Memory Limit Issues: Insufficient PHP memory limit can sometimes lead to issues with plugin functionality. You might want to check and increase the PHP memory limit in your server configuration.

    If you are not comfortable troubleshooting these issues on your own, consider reaching out to the support forums for WooCommerce or the WooCommerce Subscriptions plugin. They can provide more specific guidance based on your website’s setup and any error messages you may be encountering.

    2/ Should you desire to personalize your wishlist page by omitting the share button, kindly proceed by copying the following CSS code and pasting it into the designated area located at XStore > Theme Options > Theme Custom CSS > Global CSS. Once completed, please ensure to save your changes by clicking ‘Publish’.

    Here is the CSS code for your convenience:

    .xstore-wishlist-share {
        display: none !important;
    }

    Additionally, We are pleased to inform you that we have prepared a video tutorial to assist you in customizing the wishlist page to suit your specific needs. The video has been recorded on our test site for your convenience.

    We kindly invite you to view the tutorial at your earliest convenience. The video will guide you through the necessary steps to modify the wishlist page or add content as you desire. https://streamable.com/r7yg1d

    Should you require any further assistance, please do not hesitate to reach out.

    Warm regards,
    The 8Theme Team

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