Return to previous page

Reviews Panel doesnt auto expand to all reviews

This topic has 9 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

Gabriel

Participant

February 17, 2022 at 07:18

I have a plugin Judge me for reviews, but only on desktop when the reviews panel is open, the reviews overflow below the tab section and looks bad. Is there a way to fix it as on mobile it comes perfectly fine.

Also on laptop and desktop for some reason everyday the shop sidebar will automatically shift to off canvas when i want it to show always on desktop and laptop versions

#317444 Copied Theme version: 8.1 WooCommerce version: 6.1.1

8 Answers
Rose Tyler

Support staff

February 17, 2022 at 09:39
Hello,

Thanks for using our theme.
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
Try to add the next custom CSS code:
```
.single-product .jdgm-rev.jdgm-rev {
    position: relative !important;
}
.single-product .jdgm-rev-widg__reviews {
    height: 100% !important;
}
```
I do not see any problem with Sidebar on your Shop page. Clear cache and check one more time.

Regards
#317469 Copied
Gabriel

Participant

February 17, 2022 at 11:34

HI Also, the discount plugin that is offered with the theme as a package in plugin installer is fully compatable with the website correct?

#317492 Copied

Rose Tyler

Support staff

February 17, 2022 at 11:42

Hello,

Plugins that come bundled with our theme are compatible with XStore.

Regards

#317495 Copied

Gabriel

Participant

February 17, 2022 at 14:27

I am having one issue, every action on the website is triggering wp-cron again and again, so my website has become unsuable even with only 10 people traffic. Can something be done

#317533 Copied

Rose Tyler

Support staff

February 17, 2022 at 16:02

We would recommend you contact your hosting provider.

Regards

#317563 Copied

Gabriel

Participant

February 18, 2022 at 02:13

Hi there,
Also on my side on multiple different laptops, when we open any archive page the filters are open then close and go off canvas.

So after adding more than 6 products to cart the website starts slowing down and after adding 12 products the cart just wont open, even the checkout page.

PLease help

#317596 Copied

Gabriel

Participant

February 18, 2022 at 11:20

Hi there,

So the speed issue is fixed, but the shops filter area keeps going off canvas, tried on multiple laptops

#317645 Copied

Rose Tyler

Support staff

February 18, 2022 at 13:55

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

#317668 Copied
Tagged: auto, expand, panel, reviews, themes, woocommerce, wordpress
Viewing 9 results - 1 through 9 (of 9 total)