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Problem with logo in header web version.

This topic has 12 replies, 3 voices, and was last updated 8 months, 1 weeks ago ago by Tony Rodriguez

Sam

Participant

August 19, 2023 at 20:28

problem with size of logo

Please, contact administrator
for this information.

#364992 Copied Theme version: 9.1.13

11 Answers

Rose Tyler

Support staff

August 20, 2023 at 09:06

Hello, Sam,

Thank you for contacting us and for using XStore.

Please change the Logo element as suggested here – https://www.8theme.com/topic/logo-image-is-blurry/#post-265370
or provide temporary wp-admin access, so we can do this for you and provide with a video example.

Kind Regards,
8theme team

Please contact administrator
for this information.

#365006 Copied

Sam

Participant

August 20, 2023 at 11:42

Nothing helped
My admin pass in private content area

Please contact administrator
for this information.

#365036 Copied

Rose Tyler

Support staff

August 20, 2023 at 12:04

Hello, Sam,

Thank you for your response.

Private Content

Kind Regards,
8theme team

Please contact administrator
for this information.

#365037 Copied

Sam

Participant

August 22, 2023 at 20:28

now help me to resolve this problem
how can i upload brands?

Please contact administrator
for this information.

#365300 Copied

Sam

Participant

August 22, 2023 at 21:41

also the problem with style for reviews

Please contact administrator
for this information.

#365303 Copied

Sam

Participant

August 22, 2023 at 22:40

How can edit this text in slider block?

Please contact administrator
for this information.

#365305 Copied

Tony Rodriguez

Support staff

August 23, 2023 at 05:30

Hello, @Sam,

Thank you for your response.

Should you wish to incorporate Brands, kindly navigate to the WordPress dashboard, select ‘Products’, then ‘Brands’, and proceed to add brands as per your specific needs.

Subsequently, please edit the home page using Elementor, modify the brand carousel element, and select the brand of your choice before publishing it.

For your convenience, we have prepared a comprehensive video guide. We strongly recommend watching it in its entirety and adhering to the steps demonstrated therein. https://www.veed.io/view/964a8ba7-e97f-4b28-9dc6-a93b07dc708e?sharingWidget=true&panel=share

We trust this will effectively address your concern.

Best Regards,
Team 8Theme

#365313 Copied

Tony Rodriguez

Support staff

August 23, 2023 at 05:39

Hello, @Sam,

also the problem with style for reviews

We have conducted a thorough inspection of your website and found no issues. The problem you are experiencing appears to be related to cache on your end.

We kindly suggest that you clear your browser cache and plugin cache entirely, then revisit your site.

For your reference, we have attached a screenshot. https://imgur.com/EPkK5xT

Best Regards,
8Theme’s Team

#365314 Copied

Tony Rodriguez

Support staff

August 23, 2023 at 05:50

Hello, @Sam,

How can edit this text in slider block?

We are pleased to inform you that we have created a video specifically for you. We kindly request that you watch it in its entirety and follow the steps demonstrated therein. https://www.veed.io/view/b8eb7bd2-d527-4c1b-a853-7dcaff16f35a?sharingWidget=true&panel=share

We trust that this video will provide a solution to your issue.

Best Regards,
8Theme’s Team

#365315 Copied

Sam

Participant

August 23, 2023 at 07:33

the problem with style of reviews at this page
https://zazapay.us/home-online-courses-2/

#365333 Copied

Tony Rodriguez

Support staff

August 23, 2023 at 10:00

Hello, @Sam,

We have identified the issue you are encountering. It appears to be due to the width of the column. You have configured the slider to display four slides simultaneously, however, the column does not have sufficient space to accommodate all four slides at once.

To resolve this, we recommend setting the slider to display only one slide at a time. This adjustment should rectify the issue.

For your reference, we have provided screenshots below. Please review these and then revisit your site after clearing your browser cache.

https://postimg.cc/kVzbrLQd
https://postimg.cc/PChxDT4x

Best Regards,
8Theme’s Team

#365364 Copied
Tagged: header problem, logo issues, template fixes, web version, website troubleshooting, woocommerce, wordpress
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